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- Tasks: Make calls to potential clients and schedule appointments for our consultants.
- Company: Join a dynamic team dedicated to providing exceptional service in the home consultancy sector.
- Benefits: Enjoy a competitive salary with performance-related commission and flexible working hours.
- Why this job: Perfect for those who love communication and want to make a real impact in clients' lives.
- Qualifications: Strong phone skills, great communication, and a positive attitude are essential; call centre experience preferred.
- Other info: Work hours are flexible, with options from 8.45am to 6pm.
The predicted salary is between 21000 - 28000 £ per year.
Main duties include:
- To phone call potential clients and arrange secure appointments for the company’s field based Consultants to visit the client in their home.
- To realise the full potential of the telephone leads supplied by:
- Adapting your approach to different lead sources and different types of clients
- Following up calls within expected timeframes and organising call backs at appropriate times
- Organising lead and diary information efficiently and effectively and maintaining accurate records.
The ideal candidate will have:
- Excellent phone manner
- Excellent interpersonal and communication skills
- Ability to meet sales targets with a proven track record
- Relevant computer skills
- High degree of accuracy and attention to detail
- A positive team player attitude
- Call centre experience.
Hours: 8.45am-5pm or 9.45am-6:00pm
Basic Salary plus performance related commission based on number of secure appointments booked.
Basic Salary: Up to £21,000pa
Realistic Commission of £4,000pa-£7,000pa
Call Centre Booking Agent employer: Elle Recruitment Limited
Contact Detail:
Elle Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Booking Agent
✨Tip Number 1
Familiarise yourself with the services we offer and the basic legal concepts related to our field. This will help you explain our services clearly during the interview and demonstrate your understanding of the role.
✨Tip Number 2
Practice your phone manner by role-playing with friends or family. This will help you become more comfortable and confident when speaking with potential clients, which is crucial for a Call Centre Booking Agent.
✨Tip Number 3
Research common sales techniques and strategies that can help you meet targets. Being able to discuss these methods in your interview will show us that you're proactive and ready to excel in the role.
✨Tip Number 4
Prepare examples from your previous experience where you've successfully managed leads or appointments. Sharing specific instances will highlight your relevant skills and make you stand out as a candidate.
We think you need these skills to ace Call Centre Booking Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in call centre roles. Emphasise your communication skills and any achievements related to meeting sales targets.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Call Centre Booking Agent position. Mention your phone manner and interpersonal skills, and provide examples of how you've successfully managed leads in the past.
Showcase Your Skills: During the application process, clearly demonstrate your computer skills and attention to detail. You might want to mention specific software or tools you are familiar with that are relevant to the role.
Prepare for Potential Questions: Think about common interview questions related to sales targets and client interactions. Prepare answers that showcase your experience and how you can adapt your approach to different clients.
How to prepare for a job interview at Elle Recruitment Limited
✨Show Off Your Phone Skills
Since the role requires excellent phone manners, practice your phone etiquette before the interview. Be prepared to demonstrate how you would handle a call with a potential client, showcasing your ability to communicate clearly and professionally.
✨Know the Company Inside Out
Research the company thoroughly. Understand their services and any basic legal concepts they might deal with. This will help you explain their offerings confidently and show that you're genuinely interested in the role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage leads and diary information. Share specific examples from your past experiences where you maintained accurate records and organised your workload efficiently.
✨Prepare for Sales Target Questions
Since meeting sales targets is crucial, think of instances where you've successfully achieved or exceeded targets in previous roles. Be prepared to discuss your strategies and how you can apply them to this position.
