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- Tasks: Manage product development and supply chain for collectible releases across Europe.
- Company: Crunchyroll, a leading platform for anime and manga enthusiasts.
- Benefits: Top-notch healthcare, hybrid work, professional development, and Crunchyroll perks.
- Why this job: Join a passionate team shaping the future of anime and pop culture.
- Qualifications: 8+ years in supply chain, strong Excel skills, and a love for anime.
- Other info: Dynamic environment with opportunities for growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
As the Operations Manager, you will play a key role as the supply chain point of contact for European offices. You will be responsible for the product development operations and manufacturing of all in-territory and assigned global SKUs to meet Crunchyroll\’s high standards of collectible releases.
You will:
- Manage the Global release schedule and territory specific releases in conjunction with Sales and Product Development teams, ensuring workability and timing are met to expectation.
- Manage and coordinate multi-territory shared Home Entertainment master orders and licensor direct-delivered masters for the territory specific business.
- Manage Print Partner relationships and ensure accuracy and timely in-plant delivery of all standard and limited edition new release packaging components.
- Review and approval of packaging art for territory specific and assigned global releases to ensure content accuracy and art deliverables are to specification.
- Manage the BOM (Bill of Materials) process with the plant for all SKUs to ensure clear instructions are developed for each SKU build following the vision of the Creative and Product Management teams, for accuracy and in-territory standards and specifications.
- Provide clear direction to the plants on the timing of new releases along with providing print and manufacturing purchase order volumes based on Sales and Product Management projections.
- Initiate and continue ongoing analysis for standard operating procedures to ensure most efficient and cost-effective means are recommended and taken immediately.
In the role of Operations Manager, you will report into the Global Operations Manager based in the US. We are considering applicants for the location of London, England (this is a hybrid position).
About You
We get excited about candidates, like you, because…
- You have a BA/BSc degree
- You have 8+ years in Consumer Packaged Goods Supply Chain or equivalent experience
- You have a strong knowledge of MS Excel required along with a high proficiency in Google Suite
- You\’re able to work in a fast-paced, dynamic environment with changing deadlines
- You have knowledge of building Home Entertainment (DVD, Blu-ray, 4K UHD) products
- You are passionate about entertainment, animation, Japanese Anime, and pop culture
- You have a working knowledge of Japanese, French, and/or German languages (a plus)
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Best-in class medical, dental, and vision private insurance healthcare coverage
- Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP)
- Employer 5% salary contribution into a DC Pension Plan
- Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store
- Professional Development
- Company\’s Paid Parental Leave
- up to 22 weeks for birthing parents
- up to 12 weeks for non-birthing parents
- Hybrid Work Schedule
- Paid Time Off
- Flex Time Off
- 5 Yasumi Days
- Half-Day Fridays during the summer
- Winter Break
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It\’s just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
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Operations Manager Collectibles employer: Ellation, Inc.
Contact Detail:
Ellation, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Collectibles
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Crunchyroll. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Crunchyroll's culture and values. Show us how your passion for anime and pop culture aligns with our mission – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Run through common interview questions and have your answers ready. We want to see your experience shine, so be sure to highlight your supply chain expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Operations Manager Collectibles
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for anime and pop culture shine through! We want to see how your interests align with our mission at Crunchyroll.
Tailor Your Experience: Make sure to highlight your relevant experience in supply chain management and consumer packaged goods. We’re looking for someone who can hit the ground running, so connect your past roles to what we do here!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ellation, Inc.
✨Know Your Stuff
Before the interview, dive deep into Crunchyroll's operations and their collectible products. Familiarise yourself with their release schedules and how they manage supply chains. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
With 8+ years in Consumer Packaged Goods Supply Chain, be ready to share specific examples of your past successes. Highlight your experience with managing multi-territory orders and working with print partners, as these are crucial for the Operations Manager role.
✨Excel at Excel
Since a strong knowledge of MS Excel is required, brush up on your skills. Be prepared to discuss how you've used Excel in previous roles to analyse data or streamline processes. Maybe even mention any advanced functions you’re comfortable with!
✨Embrace the Culture
Crunchyroll is all about anime and pop culture, so let your passion shine through! Share your favourite anime or manga and how it connects to your work. This will not only make you memorable but also demonstrate that you align with their values.