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- Tasks: Support wholesale operations and enhance customer relationships in a dynamic sales environment.
- Company: Elizabeth Scarlett, a brand dedicated to joyful living and wildlife conservation.
- Benefits: £26k salary, 10% bonus, hybrid work, 24 days holiday, and personal development budget.
- Other info: Join a kind, collaborative team with exciting growth opportunities.
- Why this job: Make a real impact on wildlife conservation while shaping customer experiences.
- Qualifications: 2-3 years in a similar role, strong communication, and organisational skills.
The predicted salary is between 26000 - 28600 £ per year.
Create Joy. Protect Wildlife. Build for Growth. At Elizabeth Scarlett, we believe work should feel meaningful. We exist to create joyful living while raising funds to protect the world’s most precious wildlife. By 2030, our goal is to contribute £2 million to conservation.
We are looking for a highly organised and proactive Sales Administrator to support our wholesale and B2B operations. This role sits at the heart of the sales function, ensuring seamless communication with trade customers, effective management of our B2B platform, and strong administrative support to the wider sales team.
Salary: £26k + 10% discretionary bonus
Location: Potter's Bar (24mins from Kings Cross)
Hybrid: 2 days per week in Potters Bar
Employment type: Full Time
Why this role matters
This role matters because it sits at the heart of our customer relationships, which are central to our business. It’s a great opportunity for someone to directly shape how our customers and trade partners experience and perceive us.
What you will be doing
- Trade Communication: Manage shared inboxes, ensuring all incoming requests are handled or correctly routed. Act as a key point of contact for Account Managers on queries not handled by the Operations team. Support the transition of customers from Faire to our B2B platform, including communication and onboarding.
- B2B Platform & Systems Management: Conduct regular B2B housekeeping, including auditing the user base and removing inactive customers. Maintain and update the wholesale database (Klaviyo), ensuring monthly audits and removal of dormant accounts. Manage B2B platform updates, upload new product imagery and data, merchandise the platform for new deliveries, and update pricing and product copy as required. Oversee weekly updates and maintenance of Zee Maps.
- Sales Administration: Maintain and update key sales tools and documents, support stockist onboarding by completing vendor forms and required documentation, organise and manage product samples, and provide office-based support to the sales team.
- Additional Support: Provide ad hoc administrative and operational support to the Commercial Director and Head of Sales.
Who we are looking for
- Mindset: Passion for the brand, ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
- Must-have skills: Confident communicator, strong organisational and administrative skills with excellent attention to detail.
- Nice-to-have skills: Proactive, solution-oriented mindset, proficiency in Excel and CRM/email platforms.
- Experience: 2-3 years of experience in a similar role.
- Culture fit: Kind, collaborative, and reliable — someone teams trust, action-oriented and comfortable moving at pace, excited to work for a brand blending creativity, commerciality, and purpose.
What we offer
- Salary and bonus: £26k + 10% discretionary bonus +10% discretionary performance bonus.
- Flexibility and time: Hybrid working (minimum 2 days in-office), 24 days holiday plus bank holidays.
- Personal development: Annual L&D budget (3% of salary), annual summer retreat.
- Team perks: 60% team discount, 25% friends and family discount code.
- Impact and ownership: Improve trade retail partner experience, working directly with our Head of Sales, Wholesale Ops team, direct contribution to our £2M conservation mission.
Our hiring process: [Virtual] Values / Mission Stage (Phone call), [Virtual] First Interview, [Virtual] Second Interview with tasks, [In person] Final Interview, CEO.
Sales Administrator employer: Elizabethscarlett
Contact Detail:
Elizabethscarlett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research Elizabeth Scarlett's mission and values, especially their commitment to wildlife conservation. This will help you connect your passion for the brand during interviews.
✨Tip Number 2
Practice your communication skills! As a Sales Administrator, you'll be liaising with various teams and trade partners. Role-play common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to thrive in a fast-paced environment, just like the one at Elizabeth Scarlett.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission to create joyful living while protecting wildlife.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through. We want to see that you’re genuinely excited about creating joy and protecting wildlife, so share why this mission resonates with you!
Tailor Your Experience: Make sure to highlight your relevant experience in sales administration. We’re looking for someone who can manage multiple tasks effectively, so give us examples of how you've done this in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see how you fit the role. A well-structured application goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Elizabethscarlett
✨Know the Brand Inside Out
Before your interview, dive deep into Elizabeth Scarlett's mission and values. Understand their commitment to wildlife conservation and how they blend creativity with commerciality. This will not only show your passion for the brand but also help you connect your skills to their goals.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experience where you've successfully managed multiple tasks or streamlined processes. Highlight your attention to detail, especially in managing databases and communication, as this will resonate well with the role.
✨Prepare for Practical Scenarios
Expect to discuss real-life scenarios during your interviews, especially around trade communication and B2B platform management. Think of specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your proactive mindset and problem-solving abilities.
✨Ask Insightful Questions
At the end of your interview, have a few thoughtful questions ready. Inquire about the team dynamics, the tools they use for sales administration, or how they measure success in this role. This shows your genuine interest and helps you gauge if the company culture aligns with your values.