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- Tasks: Support students with enrolment, timetables, and maintain accurate records.
- Company: Elizabeth School, a leading educational institution in London.
- Benefits: Competitive salary, annual leave, training opportunities, and grocery discounts.
- Why this job: Join a supportive team and make a difference in students' lives.
- Qualifications: Bachelor’s degree and strong communication skills required.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 26000 - 36400 £ per year.
Location: ON-SITE, London (Limeharbour), United Kingdom
Salary: £26,000 per annum
Employment Type: Full-Time, Monday – Friday, (9am to 5pm)
Department: Student Support
Reporting to: Student Support Manager
About Us
Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students.
Job Description
As a Student Support Administrator, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to our student support department. Your attention to detail, excellent organisational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes.
To be successful as a Student Support Administrator, you should be committed to facilitating smooth, efficient office operations by planning carefully, anticipating needs, and providing responsive, reliable assistance. You should be adaptable, proactive, supportive, and detail-oriented.
Responsibilities
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office.
- Support the onboarding process of new students by assisting with enrolment procedures, sending out timetables, as well as assisting returning students.
- Deal with part-time students’ timetables and assigning groups/ILPs.
- Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
- Inductions coordination, including attendance monitoring.
- Assist colleagues whenever necessary.
- Handle general administrative tasks such as photocopying, filing, and managing office supplies.
- Collaborate with various departments to ensure smooth communication and coordination of administrative tasks.
- Undertake any other administrative duties as required by the management team.
- Attend Student Voice Panel, SEAG (Student Experience Advisory Group) meetings when required to conduct meeting minutes and appropriate action items.
- Help facilitate Student Survey data and interpret any results from within the survey when required.
Education and Qualifications
- Bachelor’s degree from a recognised university.
Experience & Knowledge
- Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy.
- Highly developed oral and written communication skills.
- Ability to work on own initiative, demonstrating a positive approach to problem solving.
- Willingness to learn and develop and contribute to the wider activities of Student Support and of the school.
- Computing skills and qualifications, including those related to word processing, spreadsheets, and presentations.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Capacity to assess situations and provide practical solutions.
- Ability to adapt to changing circumstances and student needs.
- Proficiency in using IT technology to record and search student database.
Benefits
- Annual leave (5.6 weeks) + bank holidays.
- Company Sick Policy (from January 2025).
- Statutory Sick Pay (SSP) (until December 2024).
- Statutory maternity/paternity pays.
- Training and self-development opportunities.
- Grocery discounts.
- Cycle to work.
- Investing and savings opportunities.
Student Support Administrator employer: Elizabeth School of London
Contact Detail:
Elizabeth School of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Elizabeth School on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to student support roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed tasks or projects in the past, especially those that relate to student support or administration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at Elizabeth School.
We think you need these skills to ace Student Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Student Support Administrator role. Highlight relevant experience and skills that match the job description, like your organisational skills and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting students and how your background makes you a great fit for us. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your strong communication abilities. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Elizabeth School of London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Administrator. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like managing student records and supporting onboarding processes.
✨Show Off Your Communication Skills
As this role requires strong communication abilities, prepare to demonstrate your skills during the interview. Think of examples where you've effectively communicated in previous roles or situations, especially in a student support context. This will show that you can handle the diverse needs of students.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as dealing with a difficult student or managing competing deadlines. Prepare by thinking through potential scenarios and how you would approach them, showcasing your problem-solving skills and adaptability.
✨Highlight Your Tech Savviness
Since the role involves using various software tools, be prepared to discuss your experience with email, spreadsheets, and databases. If you have any specific examples of how you've used technology to improve efficiency in past roles, share those to demonstrate your capability.
