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- Tasks: Support students with enrolment, timetables, and maintain accurate records.
- Company: Elizabeth School of London, a leading educational institution.
- Benefits: Generous annual leave, pension scheme, discounts, and career development opportunities.
- Why this job: Join a supportive team and make a real difference in students' lives.
- Qualifications: Bachelor's degree and strong communication skills required.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 22000 - 30000 £ per year.
Company: Elizabeth School of London
Location: ON-SITE, Leicester, United Kingdom
Salary: £26,000 per annum
Employment Type: Full-Time, Monday – Friday, (9am to 5pm)
Department: Student Support
Reporting to: Student Support Manager
About Us
Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students.
Job Description
As a Student Support Administrator, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to our student support department. Your attention to detail, excellent organisational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes.
To be successful as a Student Support Administrator, you should be committed to facilitating smooth, efficient office operations by planning carefully, anticipating needs, and providing responsive, reliable assistance. You should be adaptable, proactive, supportive, and detail-oriented.
Responsibilities
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office.
- Support the onboarding process of new students by assisting with enrolment procedures, sending out timetables, as well as assisting returning students.
- Deal with part-time students’ timetables and assigning groups/ILPs.
- Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
- Inductions coordination, including attendance monitoring.
- Assist colleagues whenever necessary.
- Handle general administrative tasks such as photocopying, filing, and managing office supplies.
- Collaborate with various departments to ensure smooth communication and coordination of administrative tasks.
- Undertake any other administrative duties as required by the management team.
- Attend Student Voice Panel, SEAG (Student Experience Advisory Group) meetings when required to conduct meeting minutes and appropriate action items.
- Help facilitate Student Survey data and interpret any results from within the survey when required.
Education and Qualifications
- Bachelor’s degree from a recognised university.
Experience & Knowledge
- Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy.
- Highly developed oral and written communication skills.
- Ability to work on own initiative, demonstrating a positive approach to problem solving.
- Willingness to learn and develop and contribute to the wider activities of Student Support and of the school.
- Computing skills and qualifications, including those related to word processing, spreadsheets, and presentations.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Capacity to assess situations and provide practical solutions.
- Ability to adapt to changing circumstances and student needs.
- Proficiency in using IT technology to record and search student database.
Benefits
- Annual leave (7.2 weeks).
- Workplace pension scheme.
- Company Sick Policy.
- Statutory maternity/paternity pays.
- Career development opportunities.
- Training and self-development opportunities.
- Gym membership discounts.
- Retail discount schemes.
- Cinema discounts.
- Grocery discounts.
- Cycle to work.
- Investing and savings opportunities.
- Financial wellbeing – personal debt advice.
- Financial wellbeing education.
- My Mind Pal (mental fitness).
Student Support Administrator in Leicester employer: Elizabeth School of London
Contact Detail:
Elizabeth School of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Elizabeth School of London on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Student Support Administrators. We can practice our answers with a friend or in front of the mirror to boost our confidence.
✨Tip Number 3
Show off our organisational skills! Bring examples of how we've managed multiple tasks or projects in the past. This will demonstrate our ability to handle the busy environment at the school.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in joining the team.
We think you need these skills to ace Student Support Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Student Support Administrator role. Highlight relevant experience and skills that match the job description, like your organisational skills and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting students and how your background makes you a great fit for our school. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role requires strong communication abilities, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Elizabeth School!
How to prepare for a job interview at Elizabeth School of London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Administrator. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like managing student records and supporting onboarding processes.
✨Show Off Your Communication Skills
Since this role requires strong communication abilities, prepare examples of how you've effectively communicated in previous roles. Whether it’s dealing with students or collaborating with colleagues, be ready to share specific instances where your communication made a difference.
✨Demonstrate Your Organisational Skills
Being detail-oriented is key for this position. Bring along examples of how you've successfully managed multiple tasks or projects at once. You could even mention tools or software you’ve used to keep things organised, as this will show you’re proactive and prepared.
✨Be Ready to Discuss Adaptability
The ability to adapt to changing circumstances is crucial in a student support role. Think of times when you had to adjust your approach due to unexpected challenges. Sharing these experiences will highlight your flexibility and problem-solving skills, which are essential for this job.
