At a Glance
- Tasks: Support students with administrative tasks and ensure smooth operations in a vibrant educational environment.
- Company: Join Elizabeth School, a leading institution focused on academic excellence and personal growth.
- Benefits: Enjoy competitive salary, generous leave, training opportunities, and discounts on groceries.
- Other info: Dynamic role with opportunities for career growth and professional development.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive team.
- Qualifications: Bachelor’s degree and strong communication skills are essential; adaptability is key.
The predicted salary is between 26400 - 26500 £ per year.
Salary: £26,400-£26,500 per annum (Depending on experience)
Employment Type: Full-Time, Monday – Friday, (9am to 5pm) (occasional weekend & evening work may be required)
Department: Student Support
Reporting to: Senior Student Support Coordinator
About Us
Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students. Currently have seven campuses located in major cities including Birmingham, London, Leeds, Leicester, Manchester and Northampton.
We are currently seeking a motivated and dedicated individual to join our team as a Student Support Officer.
Job Description
As a Student Support Administrator, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to our student support department. Your attention to detail, excellent organisational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes. To be successful as a Student Support Administrator, you should be committed to facilitating smooth, efficient office operations by planning carefully, anticipating needs, and providing responsive, reliable assistance. You should be adaptable, proactive, supportive, and detail-oriented.
Responsibilities
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office.
- Support the onboarding process of new students by assisting with enrolment procedures, sending out timetables, as well as assisting returning students.
- Deal with part-time students’ timetables and assigning groups/ILPs.
- Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations.
- Inductions coordination, including attendance monitoring.
- Assist colleagues whenever necessary.
- Handle general administrative tasks such as photocopying, filing, and managing office supplies.
- Collaborate with various departments to ensure smooth communication and coordination of administrative tasks.
- Undertake any other administrative duties as required by the management team.
- Attend Student Voice Panel, SEAG (Student Experience Advisory Group) meetings when required to conduct meeting minutes and appropriate action items.
- Help facilitate Student Survey data and interpret any results from within the survey when required.
Education and Qualifications
- Bachelor’s degree from a recognised university
Experience & Knowledge
- Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy.
- Highly developed oral and written communication skills.
- Ability to work on own initiative, demonstrating a positive approach to problem solving.
- Willingness to learn and develop and contribute to the wider activities of Student Support and of the school.
- Computing skills and qualifications, including those related to word processing, spreadsheets, and presentations.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Capacity to assess situations and provide practical solutions.
- Ability to adapt to changing circumstances and student needs.
- Proficiency in using IT technology to record and search student database.
Benefits
- Annual leave (5.6 weeks) + bank holidays.
- Company Sick Policy (from January 2025).
- Statutory Sick Pay (SSP) (until December 2024).
- Statutory maternity/paternity pays.
- Training and self-development opportunities.
- Grocery discounts.
- Cycle to work.
- Investing and savings opportunities.
Student Support Administrator — Training & Growth Opportunities in Leeds employer: Elizabeth School of London
Elizabeth School is an exceptional employer that prioritises the growth and development of its staff, offering comprehensive training and self-development opportunities. With a supportive work culture that values collaboration and inclusivity, employees enjoy a healthy work-life balance, competitive benefits including generous annual leave, and unique perks such as grocery discounts and cycle-to-work schemes. Joining our team means being part of a dedicated community committed to empowering students and fostering personal and professional growth in a vibrant educational environment across multiple campuses.
Contact Details:
Elizabeth School of London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Administrator — Training & Growth Opportunities in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Elizabeth School on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Student Support Administrators. We should also think of examples from our past experiences that showcase our organisational skills and adaptability.
✨Tip Number 3
Show off our tech skills! Be ready to discuss how we’ve used software like spreadsheets and databases in previous roles. This will highlight our ability to keep things running smoothly in the office.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Elizabeth School team.
We think you need these skills to ace Student Support Administrator — Training & Growth Opportunities in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Support Administrator role. Highlight your relevant experience and skills that match the job description, like your organisational abilities and communication skills.
Show Your Passion:Let us know why you’re excited about working at Elizabeth School! Share your enthusiasm for supporting students and contributing to their success. A personal touch can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Elizabeth School of London
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Support Administrator inside out. Familiarise yourself with the responsibilities listed in the job description and think about how your skills and experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires strong communication abilities, be prepared to demonstrate these during the interview. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles, especially in situations involving student support or administrative tasks.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of specific examples from your past where you had to prioritise tasks or handle sensitive information. This will showcase your ability to manage competing deadlines while maintaining accuracy, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the institution. You could ask about the training and growth opportunities available, or how the Student Support team collaborates with other departments. It’s a great way to demonstrate your enthusiasm and commitment to contributing positively to the school.
