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- Tasks: Support students with finance advice and manage financial processes effectively.
- Company: The Elizabeth School of London, a leading higher education provider.
- Benefits: Generous annual leave, training opportunities, and grocery discounts.
- Why this job: Make a real difference in students' lives by guiding them through financial decisions.
- Qualifications: Experience in higher education and strong communication skills required.
- Other info: Join a supportive team focused on enhancing student success and experience.
The predicted salary is between 36000 - 60000 £ per year.
Working schedule: Monday to Friday, 9am-5pm
About Us
The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six major cities including London, Birmingham, Leeds, Leicester, Manchester, and Northampton. With an inclusive approach to the recruitment of students, we provide one-to-one academic and career guidance with the purpose of widening access to higher education among groups currently under-represented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve.
Full Job Description
The Student Fees and Financial Support Team at Elizabeth School of London pride itself in supporting our students with information and advice on student finance matters to help make informed choices whilst ensuring financial sustainability and growth of the University. We are committed in the promotion of enhanced student experience and success by providing financial support and awareness with the means of tailored resources. In seeking to achieve our objectives, we work in close partnership with key external and internal stakeholders across the university including Faculty academic and professional staff as well as professional services staff and students. The Student Finance Officer role will be central to ensuring that the team operates effectively, coherently and consistently in achieving its objectives.
Key Responsibilities
- Support in the delivery of all student finance related activities.
- Provide professional advice and information to students and prospective students.
- Be conversant with student finance regulations.
- Support the development and enhancement of Student Finance systems and processes.
- Coordinate student finance information and communications including the student finance web pages, calendar and training activities.
- Develop and maintain systems to ensure oversight of the operation of student finance processes.
- Deliver advice with casework on areas including tuition fees, payments, registration, funds and bursaries.
- Provide financial support by signposting, referring students to appropriate services within and external to the University.
- Support in maintaining a strong proactive customer-focused service to students.
Candidate Requirements
- Experience of working in higher education, or a similar environment.
- Experience of working under pressure and managing priorities.
- Experience of providing advice to students and applicants.
- Experience of using Microsoft packages such as Word, Excel, Teams, OneDrive and PowerPoint.
- Excellent interpersonal skills and the ability to communicate effectively.
- The ability to organise your own work, and the work of others, prioritising workload to meet key deadlines.
- A high degree of accuracy and the ability to pay close attention to detail.
- The ability to remain calm under pressure.
- The ability to build and maintain relationships with key stakeholders in a professional manner.
- The ability to analyse and interpret data.
Benefits
- Annual leave (7.2 weeks)
- Company Sick Policy
- Statutory maternity/paternity pays
- Training and self-development opportunities
- Grocery discounts
- Cycle to work
- Investing and savings opportunities
Student Finance Officer in Leeds employer: Elizabeth School of London
Contact Detail:
Elizabeth School of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Finance Officer in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Elizabeth School of London on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to student finance. We should be ready to share examples of how we've helped students in the past, showcasing our problem-solving skills and customer service experience.
✨Tip Number 3
Dress the part! Even if the interview is virtual, we should look professional. It sets the tone and shows that we take the opportunity seriously. Plus, it boosts our confidence!
✨Tip Number 4
Follow up after the interview with a thank-you email. It's a simple way to express our appreciation and reiterate our enthusiasm for the role. Let’s make sure they remember us!
We think you need these skills to ace Student Finance Officer in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Finance Officer role. Highlight your experience in higher education and any relevant skills that match the job description. We want to see how you can contribute to our mission!
Showcase Your Skills: Don’t forget to mention your proficiency with Microsoft packages like Word and Excel. If you've got experience managing priorities under pressure, let us know! We love candidates who can keep calm and organised.
Be Personable: Since this role involves a lot of communication, make sure your application reflects your excellent interpersonal skills. We’re looking for someone who can build relationships with students and stakeholders alike, so show us your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at the Elizabeth School of London!
How to prepare for a job interview at Elizabeth School of London
✨Know Your Stuff
Make sure you’re well-versed in student finance regulations and the specific responsibilities of a Student Finance Officer. Brush up on common financial queries students might have, as this will show your expertise and readiness to support them.
✨Showcase Your Interpersonal Skills
Since the role involves providing advice and support to students, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully helped someone or resolved a conflict, as this will highlight your ability to build relationships.
✨Stay Calm Under Pressure
The job can get hectic, so it’s crucial to convey your ability to remain calm and organised. Share experiences where you managed multiple priorities effectively, showcasing your time management skills and attention to detail.
✨Engage with the Team Spirit
Emphasise your experience working collaboratively with various stakeholders. Discuss how you’ve contributed to team goals in previous roles, as this aligns with the collaborative nature of the Student Fees and Financial Support Team at ESL.
