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- Tasks: Manage our website and campaign emails to create a joyful shopping experience.
- Company: Join Elizabeth Scarlett, a purpose-driven brand dedicated to wildlife conservation.
- Benefits: Enjoy a competitive salary, hybrid work, generous holiday, and personal development budget.
- Why this job: Make a real impact while working in a creative and collaborative environment.
- Qualifications: Experience with Shopify and a passion for eCommerce and digital marketing.
- Other info: Be part of a team that values kindness, creativity, and growth.
The predicted salary is between 36000 - 50400 £ per year.
Overview: Create Joy. Protect Wildlife. Build for Growth. At Elizabeth Scarlett, we believe work should feel meaningful. We exist to create joyful living while raising funds to protect the world’s most precious wildlife. By 2030, our goal is to contribute £2 million to conservation.
As our next eCommerce Executive, you will join a team that leads with kindness, dreams big and takes action together. You will be helping to scale a creative, purpose-led brand while shaping the impact we make in the world.
Salary: £36k +10% discretionary performance bonus
Reporting to: Head of eCom
Location: Potters Bar (24mins from Kings Cross)
Hybrid: 2 days per week in Potters Bar
Employment type: Full Time
Role context
Why this role matters: We’re looking for an eCommerce Executive to own the day-to-day execution of our website and campaign emails, ensuring everything we launch is beautifully presented, commercially optimised, and flawlessly delivered. This is a hands-on role at the heart of our trading engine. Reporting directly to the Head of eCommerce, you’ll sit between site, merchandising, and campaign delivery, working closely with Brand Content, CRM, Performance Marketing, and Product to bring launches and key trading moments to life.
What you will be doing:
- Own Catalogue & Product Pages: Maintain accurate product data, imagery, pricing, and tags across Shopify and connected platforms. Launch new products end-to-end: uploading assets, assigning collections, scheduling go-live dates, and QA’ing everything before launch. Monitor product page health daily and proactively fix issues before customers notice.
- Execute website updates & merchandising: Implement new campaigns, content, and merchandising updates across the site. Ensure all content is accurate, on-brand, and live in time for key launches and promotions. Build and own a process for ensuring collections are merchandised and maintained to ensure strong conversion rate.
- Improve the purchase funnel: Audit PDPs, collections, and key journeys for UX friction, speed issues, and SEO hygiene. Support A/B testing of copy, imagery, cross-sell modules, and checkout messaging. Track key metrics (CTR, add-to-cart rate, conversion rate) and surface quick wins and insights.
- Execute campaign emails: Build, QA, and send campaign emails for product launches, promotions, and key trading moments. Build & execute emails briefed and designed by the Brand Content team and CRM Manager. Ensure all emails are correctly segmented, tested, and UTM-tagged. Share performance insights with the CRM Manager and Head of eCommerce.
- Collaborate cross-functionally: Work closely with Brand, Product Marketing, and Product teams to deliver site updates. Support Performance Marketing with clean catalogue data, links, UTMs, and feed updates. Partner with Customer Service to ensure accurate product information across FAQs and support tools.
Mindset: Detail-driven and commercially minded, with pride in high-quality execution. Proactive and accountable — spots issues early and takes ownership to fix them. Curious and motivated to learn, improve, and grow within eCommerce.
Must-have Skills: Hands-on Shopify experience (products, collections, navigation, content updates). Strong understanding of onsite merchandising, PDP best practice, and mobile UX. Confident building, QA’ing, and sending campaign emails (e.g. Klaviyo or similar).
Nice-to-have Skills: Exposure to CRO testing, experimentation, or UX optimisation. Experience working alongside CRM or lifecycle marketing teams. Familiarity with feeds and integrations (Meta, Google Merchant Center, Triple Whale, etc.).
Experience: 2–5 years in an eCommerce, digital trading, or DTC operations or Customer Service role. Experience working on a Shopify-first or DTC brand. Backgrounds we value: eCommerce Executive, Digital Merchandiser, Customer Service or Marketing roles.
Culture fit: Kind, collaborative, and reliable — someone teams trust. Action-oriented and comfortable moving at pace. Excited to work for a brand blending creativity, commerciality, and purpose.
What we offer:
- Salary and bonus: £36k Salary + 10% discretionary performance bonus
- Flexibility and time: Hybrid working (minimum 2 days in-office); 24 days holiday plus bank holidays; Up to 1 month “work from anywhere” in a ±2 hr timezone
- Personal development: Annual L&D budget (3% of salary); Annual summer retreat
- Team perks: 60% team discount; 25% friends and family discount code
- Impact and ownership: Ownership over product pages and site content critical to our success; Direct contribution to our £2M conservation mission
Our hiring process:
- [Virtual - video call] Values / Mission Stage (Phone call), with: Vaughn (Hiring Manager)
- [Virtual - video call] Technical & Mindset Interview (Video call), with: Jonny (eCommerce Director)
- [In person] Task + Role Skills Stage with Hiring Manager, with: Jonny (eCommerce Director), AJ (Performance Marketing Manager) & Ruby (Senior Brand Exec).
- [In person] Team Fit & Culture meet with: Ruby
- [In person] Vision & Brand Ambassador Stage with Jonny (eCommerce Director) & Alex (CEO)
Ready to join a purpose-driven brand and help us scale joy and conservation impact? Apply now and bring your talent to Elizabeth Scarlett.
eCommerce Executive in Potters Bar employer: Elizabeth Scarlett
Contact Detail:
Elizabeth Scarlett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Executive in Potters Bar
✨Tip Number 1
Get to know the brand inside out! Research Elizabeth Scarlett's mission and values, and think about how your skills as an eCommerce Executive can help them achieve their conservation goals. This will not only impress them but also help you tailor your approach during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where you might meet someone from the team. A friendly chat can go a long way in making you stand out when it comes to the hiring process.
✨Tip Number 3
Prepare for those interviews! Think about specific examples from your past experience that showcase your hands-on Shopify skills and your ability to optimise product pages. Practise articulating how you've tackled challenges in eCommerce before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Elizabeth Scarlett family.
We think you need these skills to ace eCommerce Executive in Potters Bar
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for eCommerce and wildlife conservation shine through. We want to see how your values align with ours, so don’t hold back on sharing why this role excites you!
Tailor Your CV: Make sure your CV is tailored to the eCommerce Executive role. Highlight your hands-on Shopify experience and any relevant skills that match the job description. We love seeing how your background fits into our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain how your previous experiences have prepared you for this role and how you can contribute to our goals. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Elizabeth Scarlett
✨Know Your Stuff
Before the interview, dive deep into Elizabeth Scarlett's mission and values. Understand their focus on wildlife conservation and how your role as an eCommerce Executive can contribute to that. This will show your genuine interest in the brand and its purpose.
✨Showcase Your Skills
Be ready to discuss your hands-on experience with Shopify and any relevant tools like Klaviyo. Prepare examples of how you've optimised product pages or executed successful email campaigns in the past. Specific metrics or results will make your achievements stand out!
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, the company's future goals, or how they measure success in eCommerce. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Demonstrate Your Mindset
Elizabeth Scarlett values a kind and collaborative spirit. During the interview, share experiences that highlight your proactive nature and ability to work well in teams. Show them you're not just about getting the job done, but also about building relationships and contributing positively to the workplace.
