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- Tasks: Manage our website and campaign emails to create a seamless shopping experience.
- Company: Join Elizabeth Scarlet, a purpose-driven brand protecting wildlife while promoting joyful living.
- Benefits: Competitive salary, performance bonus, hybrid working, and generous holiday allowance.
- Why this job: Make a real impact in eCommerce while contributing to wildlife conservation efforts.
- Qualifications: Experience in eCommerce, Shopify, and a passion for detail and customer experience.
- Other info: Collaborative team culture with clear paths for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Create Joy. Protect Wildlife. Build for Growth. At Elizabeth Scarlet, we believe work should feel meaningful. We exist to create joyful living while raising funds to protect the world’s most precious wildlife. By 2030, our goal is to contribute £2 million to conservation.
As our next eCommerce Executive, you will join a team that leads with kindness, dreams big and takes action together. You will be helping to scale a creative, purpose-led brand while shaping the impact we make in the world.
Salary: £36k + 10% discretionary performance bonus.
Reporting to: Head of eCommerce.
Location: Potters Bar (24 mins from Kings Cross).
Employment type: Full Time.
Why this role matters: We’re looking for an eCommerce Executive to own the day-to-day execution of our website and campaign emails, ensuring everything we launch is beautifully presented, commercially optimised, and flawlessly delivered. This is a hands-on role at the heart of our trading engine. You’ll sit between site, merchandising, and campaign delivery, working closely with Brand Content, CRM, Performance Marketing, and Product to bring launches and key trading moments to life. If you enjoy turning strategy into action, caring deeply about detail, conversion, and the customer experience, this role is for you.
Real ownership and responsibility — not a “support only” role. Exposure to the full eCommerce engine: site, trading, and campaigns. Clear progression toward Senior Executive or eCommerce Manager. A collaborative team that values quality, autonomy, and learning.
Responsibilities:
- Own Catalogue & Product Pages: Maintain accurate product data, imagery, pricing, and tags across Shopify and connected platforms. Brief in eCommerce photography requirements for new products. Launch new products end-to-end: uploading assets, assigning collections, scheduling go-live dates, and QA’ing everything before launch. Monitor product page health daily and proactively fix issues before customers notice.
- Execute website updates & merchandising: Implement new campaigns, content, and merchandising updates across the site. Ensure all content is accurate, on-brand, and live in time for key launches and promotions. Build and own a process for ensuring collections are merchandised and maintained to ensure strong conversion rate.
- Improve the purchase funnel: Audit PDPs, collections, and key journeys for UX friction, speed issues, and SEO hygiene. Support A/B testing of copy, imagery, cross-sell modules, and checkout messaging. Track key metrics (CTR, add-to-cart rate, conversion rate) and surface quick wins and insights. Build, QA, and send campaign emails for product launches, promotions, and key trading moments. Ensure all emails are correctly segmented, tested, and UTM-tagged. Share performance insights with the CRM Manager and Head of eCommerce. Work closely with Brand, Product Marketing, and Product teams to deliver site updates. Support Performance Marketing with clean catalogue data, links, UTMs, and feed updates. Partner with Customer Service to ensure accurate product information across FAQs and support.
Who we are looking for: Detail-driven and commercially minded, with pride in high-quality execution. Proactive and accountable — spots issues early and takes ownership to fix them. Curious and motivated to learn, improve, and grow with the team. Hands-on Shopify experience (products, collections, navigation, content updates) and strong understanding of onsite merchandising, PDP best practices, and mobile UX. Confident building, QA’ing, and sending campaign emails (e.g. Klaviyo or similar). Nice-to-have skills: exposure to CRO testing, UX optimization, experience working alongside CRM or lifecycle marketing teams, familiarity with feeds and integrations (Meta, Google Merchant Center, Trip Whale, etc.). 2–5 years in an eCommerce, digital trading, or DTC operations or customer service/marketing role; Shopify-first or DTC brand background valued.
What we offer: Salary and performance bonus. Flexibility and time: Hybrid working (minimum 2 days in-office). 24 days holiday plus.
eCommerce Executive in London employer: Elizabeth Scarlett
Contact Detail:
Elizabeth Scarlett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Executive in London
✨Tip Number 1
Get your networking game on! Reach out to people in the eCommerce space, especially those who work at Elizabeth Scarlet or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a mini portfolio showcasing your past eCommerce projects or campaigns. This could be anything from website updates to successful email campaigns. It’s a great way to demonstrate your hands-on experience and creativity.
✨Tip Number 3
Prepare for the interview by diving deep into Elizabeth Scarlet’s mission and values. Think about how your skills align with their goals of creating joy and protecting wildlife. This will show them you’re not just another candidate, but someone who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team at Elizabeth Scarlet.
We think you need these skills to ace eCommerce Executive in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for eCommerce and wildlife conservation shine through. We want to see how much you care about the role and our mission at Elizabeth Scarlet!
Tailor Your CV: Make sure your CV highlights relevant experience, especially with Shopify and campaign management. We love seeing how your skills align with what we do, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the eCommerce Executive role. Share specific examples of your past work and how it relates to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Elizabeth Scarlett
✨Know Your eCommerce Stuff
Make sure you brush up on your eCommerce knowledge, especially around Shopify and online merchandising. Familiarise yourself with best practices for product pages and the customer journey. Being able to discuss specific examples of how you've improved conversion rates or optimised product listings will show you're the right fit.
✨Show Your Passion for Wildlife Conservation
Since Elizabeth Scarlet is all about protecting wildlife, it’s a good idea to express your passion for conservation during the interview. Share any relevant experiences or initiatives you've been involved in that align with their mission. This will demonstrate that you’re not just looking for a job, but that you genuinely care about their cause.
✨Prepare for Hands-On Scenarios
Expect to be asked about real-life scenarios where you had to take ownership of a project or solve a problem. Think of examples where you’ve launched products or executed campaigns successfully. Be ready to explain your thought process and the results you achieved, as this role requires a proactive approach.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools they use for A/B testing, or how they measure success in their campaigns. This shows that you’re engaged and interested in how you can contribute to their goals.
