Qualitative Associate Director: Lead Brand & UX Insights
Qualitative Associate Director: Lead Brand & UX Insights

Qualitative Associate Director: Lead Brand & UX Insights

Full-Time 65000 - 65000 £ / year (est.) No home office possible
Elizabeth Norman

At a Glance

  • Tasks: Lead high-profile client accounts and deliver impactful insights for top brands.
  • Company: Fast-growing insight agency known for creativity and innovation.
  • Benefits: Salary up to £65,000, bonus, hybrid work, and mentorship opportunities.
  • Why this job: Shape real decisions with your ideas and make a difference in exciting sectors.
  • Qualifications: Experience in managing client accounts and expertise in qualitative research.
  • Other info: Join a collaborative team that values growth and creativity.

The predicted salary is between 65000 - 65000 £ per year.

Ready to lead high-profile client accounts and make an impact with world-class brands? This fast-growing insight agency partners with some of the most exciting global clients – from iconic entertainment and tech brands to retail and innovative disruptors. This is an award-winning agency known for its cutting-edge thinking, creative approaches, and influence across the industry. Here, your ideas won’t sit in a slide deck; they’ll help shape real decisions.

As an Associate Director, you’ll lead client accounts end-to-end, managing relationships, shaping strategy, and overseeing delivery across a diverse range of qualitative projects. You’ll be a visible, hands-on senior researcher, moderating sessions yourself to ensure the depth of insight that underpins nuanced strategic recommendations.

You’ll ideally have worked across multiple qualitative methods and project types, including:

  • Brand and creative development
  • Concept and service exploration
  • UX and innovation

You’ll join a collaborative, high-performing team that values growth, mentorship, and the freedom to lead and innovate.

What you’ll bring:

  • Proven experience managing senior client accounts in a market research agency
  • Strong expertise in qualitative research design, moderation, and analysis
  • Hands-on approach to fieldwork and a flair for turning complex insights into actionable, strategic recommendations
  • Breadth of experience across multiple methods and project types as listed above
  • Creativity, curiosity, and a strategic mindset

If you’re ready to combine client leadership with hands-on research to deliver high-impact insights, this could be your next step!

Please apply for next steps. For successful applicants, a recruitment consultant will be in touch via email to schedule a briefing call. We will explain the role in more detail and share the company details before creating a formal application.

Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.

Qualitative Associate Director: Lead Brand & UX Insights employer: Elizabeth Norman

Join a dynamic and award-winning insight agency in London, where your contributions directly influence high-profile client strategies across the entertainment, tech, and retail sectors. With a strong emphasis on mentorship and collaboration, this company fosters a vibrant work culture that encourages creativity and innovation, offering you the opportunity to lead impactful projects while enjoying a competitive salary and bonus structure. Experience professional growth in a hybrid working environment that values your insights and empowers you to shape the future of brand and UX research.
Elizabeth Norman

Contact Detail:

Elizabeth Norman Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Qualitative Associate Director: Lead Brand & UX Insights

✨Tip Number 1

Network like a pro! Reach out to your connections in the entertainment, tech, and retail sectors. A friendly chat can lead to insider info about job openings or even a referral that could get your foot in the door.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your qualitative research projects. Highlight your hands-on approach and how your insights have shaped strategies. This will make you stand out when chatting with potential employers.

✨Tip Number 3

Prepare for interviews by brushing up on your moderation techniques. Be ready to discuss how you've turned complex insights into actionable recommendations. Practice makes perfect, so consider mock interviews with friends or mentors.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Qualitative Associate Director: Lead Brand & UX Insights

Client Account Management
Qualitative Research Design
Moderation Skills
Data Analysis
Strategic Recommendations
Fieldwork Experience
Creativity
Curiosity
Strategic Mindset
Project Management
Collaboration
Mentorship
Innovation

Some tips for your application 🫡

Showcase Your Experience: Make sure to highlight your experience managing senior client accounts and your expertise in qualitative research. We want to see how you've led projects and made an impact in your previous roles.

Be Creative and Curious: Let your creativity shine through in your application! Share examples of how you've approached qualitative research with a fresh perspective. We love seeing innovative thinking that can lead to strategic recommendations.

Tailor Your Application: Don’t just send a generic application. Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their background to our needs.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Elizabeth Norman

✨Know Your Stuff

Make sure you’re well-versed in qualitative research methods and the specific projects mentioned in the job description. Brush up on your experience with brand development, UX, and innovation to show you can hit the ground running.

✨Showcase Your Creativity

This role values creative thinking, so come prepared with examples of how you've turned complex insights into actionable strategies. Think of a few standout projects where your innovative approach made a real difference.

✨Engage with the Client's Needs

Demonstrate your understanding of the entertainment, tech, and retail sectors. Research the agency’s key clients and be ready to discuss how your skills can help them achieve their goals. Tailor your answers to reflect their specific challenges and opportunities.

✨Be Hands-On

Since the role involves moderating sessions, be ready to discuss your fieldwork experiences. Share anecdotes that highlight your hands-on approach and how it has led to deeper insights and stronger client relationships.

Qualitative Associate Director: Lead Brand & UX Insights
Elizabeth Norman

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>