Temporary Customer Service Advisor
Alfreton, Derbyshire
£12.71 per hour
Monday to Friday | Shifts between 9:00am-6:00pm
We are currently recruiting for a Temporary Customer Service Advisor to join a busy and growing customer service team based in Alfreton.
This is a fantastic opportunity for someone with customer service or administration experience who enjoys speaking with people, resolving queries and providing an excellent level of support. The role will involve a combination of telephone-based customer service and administration, supporting customers with enquiries, orders and account queries.
Key Responsibilities:
- Handling incoming customer enquiries via telephone and email
- Processing customer orders accurately and efficiently
- Investigating and resolving customer queries and complaints
- Updating and maintaining customer records on internal systems
- Liaising with internal departments regarding orders and deliveries
- Supporting the wider customer service team with administrative tasks
- Ensuring all customer interactions are handled professionally and efficiently
The Ideal Candidate:
- Previous customer service or administration experience
- Excellent communication skills with a confident telephone manner
- Strong attention to detail and accurate data entry skills
- Good IT skills including Microsoft Office
- Ability to work in a busy environment while managing multiple tasks
- Experience working towards targets or service levels would be beneficial
If you are customer-focused, organised and available immediately, we would love to hear from you.
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Temporary Customer Service Advisor employer: Elizabeth Michael Ltd
Join a well-established law firm in Doncaster as a Legal Secretary in Conveyancing, where your expertise will be recognised and rewarded. Enjoy a supportive work culture that values professionalism and client service, alongside opportunities for personal and professional growth within a busy team. With a focus on maintaining a healthy work-life balance, this role offers a fulfilling environment for those looking to make a meaningful impact in the legal field.
