At a Glance
- Tasks: Manage customer accounts and drive sales through inbound enquiries.
- Company: Join a close-knit team in a relaxed, no-nonsense environment.
- Benefits: Competitive salary and the chance to work autonomously.
- Other info: Opportunity for personal growth in a supportive team.
- Why this job: Build strong client relationships and make a real impact on sales.
- Qualifications: Experience in industrial supply and strong communication skills.
The predicted salary is between 35000 - 40000 € per year.
£35,000 - £40,000
Willenhall, WV13
Monday – Friday 8:00am – 4:30pm
Looking for someone to start asap
Job Purpose
This role is focused on managing existing customer accounts and driving sales through inbound enquiries. You will handle a shared inbox, preparing accurate and timely quotations while ensuring a high level of customer service. You will build strong relationships with established clients, using your industry knowledge to understand requirements, provide the right solutions and identify opportunities to upsell where appropriate. This is a hands‑on role that relies on product knowledge, organisation, and a proactive approach, with the autonomy to manage your own workload in a relaxed, no‑nonsense environment.
Job Responsibilities
- Manage and grow a portfolio of existing customer accounts
- Handle incoming enquiries via email/inbox
- Provide timely and accurate quotations
- Build strong relationships with clients across various sectors
- Identify opportunities to upsell products and solutions where relevant
- Provide technical guidance and product support (where required)
- Liaise with suppliers and internal teams to ensure accurate pricing and availability
- Maintain a high level of customer service and response times
- Keep CRM / records updated with customer activity
Key skills
- Proven experience within the valve / flow control / industrial supply industry (essential)
- Strong product knowledge — valves, actuators or similar mechanical equipment
- Experience in a quotation led or internal sales/account management role
- Confident managing multiple enquiries and prioritising workload
- Strong communication and relationship building skills
- Commercial awareness with the ability to spot upselling opportunities
- Self‑motivated and proactive approach “Old school” values. Reliable, honest and takes pride in doing things properly
- Proactive mindset someone who gets things done without being micromanaged
- Team player who fits into a small, close‑knit business
- Detail oriented with a strong work ethic
Sales Account Manager in Willenhall employer: Elizabeth Michael Associates
As a Sales Account Manager at our Willenhall location, you will thrive in a supportive and relaxed work environment that values autonomy and proactive engagement. We offer competitive salaries, opportunities for professional growth, and a strong emphasis on building lasting relationships with clients, ensuring you can make a meaningful impact in your role. Join us to be part of a close-knit team that prioritises integrity and excellence in service delivery.
Contact Detail:
Elizabeth Michael Associates Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Willenhall
✨Tip Number 1
Network like a pro! Reach out to your connections in the valve and flow control industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially around managing customer accounts and upselling.
✨Tip Number 3
Show off your product knowledge! During conversations, highlight your understanding of valves and actuators. This will demonstrate your expertise and make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen to join us. It shows initiative and gives you a better chance to showcase your personality beyond just a CV.
We think you need these skills to ace Sales Account Manager in Willenhall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Account Manager role. Highlight your experience in managing customer accounts and any relevant industry knowledge you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your proactive approach and how you’ve successfully built relationships in the past.
Showcase Your Product Knowledge:Since we’re in the valve and flow control industry, make sure to highlight your understanding of these products. Share specific examples of how your product knowledge has helped you in previous roles, especially in upselling or providing technical guidance.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Elizabeth Michael Associates
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of valves, actuators, and other mechanical equipment. Being able to discuss these products confidently will show that you’re serious about the role and can provide the technical guidance clients need.
✨Prepare for Common Scenarios
Think about how you would handle various customer enquiries or upselling opportunities. Prepare examples from your past experience where you successfully managed accounts or provided excellent customer service. This will help you demonstrate your proactive approach during the interview.
✨Showcase Your Relationship-Building Skills
Be ready to talk about how you’ve built strong relationships with clients in the past. Share specific examples of how you maintained communication and trust, as this is crucial for managing existing accounts effectively.
✨Demonstrate Your Organisational Skills
Since this role involves managing multiple enquiries and maintaining records, be prepared to discuss your organisational strategies. You might want to mention any tools or methods you use to keep track of customer interactions and ensure timely responses.
