At a Glance
- Tasks: Assist customers with enquiries and process orders in a fast-paced environment.
- Company: Join a supportive team in a well-established business in Alfreton.
- Benefits: Earn £12.71 per hour with flexible shifts from Monday to Friday.
- Other info: Great opportunity for career growth and skill development.
- Why this job: Perfect for those who love helping people and thrive in dynamic settings.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 13 - 13 £ per hour.
We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced customer service team based in Alfreton. This is an excellent opportunity for somebody who enjoys speaking with people, delivering excellent customer service and working within a supportive team environment. The role is primarily telephone and administration based, supporting customers with enquiries, orders and account queries.
Key Responsibilities:
- Handling incoming customer enquiries via telephone and email
- Processing customer orders accurately and efficiently
- Investigating and resolving customer queries and complaints
- Updating and maintaining customer records on internal systems
- Liaising with internal departments regarding orders and deliveries
- Supporting the wider customer service team with administrative tasks
- Ensuring all customer interactions are handled professionally and efficiently
The Ideal Candidate:
- Previous customer service or administration experience
- Excellent communication and interpersonal skills
- Confident telephone manner
- Good attention to detail and accurate data entry skills
- Strong IT skills including Microsoft Office
- Ability to work in a fast-paced environment and manage workload effectively
- Experience working towards targets or service levels would be advantageous
If you are organised, customer-focused and looking for your next opportunity within a well-established business, we would love to hear from you.
Temporary Customer Service Advisor employer: Elizabeth Michael Associates LTD
Elizabeth Michael Associates LTD is an excellent employer, offering a dynamic work environment where IT Support Technicians can thrive. With a focus on employee growth and development, the company provides opportunities for continuous learning and advancement while fostering a collaborative culture across its multi-site operations in the East Midlands. Enjoy competitive salaries, immediate interview opportunities, and the chance to make a meaningful impact in a supportive team setting.
Contact Details:
Elizabeth Michael Associates LTD Recruitment Team
