Strategic Account Manager

Strategic Account Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Elizabeth Michael Associates LTD

At a Glance

  • Tasks: Manage and develop relationships with key clients while driving commercial growth.
  • Company: Join a forward-thinking organisation in the environmental services sector.
  • Benefits: Competitive salary, company car, hybrid working, and generous holiday allowance.
  • Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Make a real impact by managing high-value accounts and delivering exceptional service.
  • Qualifications: Experience in account management and strong negotiation skills required.

The predicted salary is between 40000 - 50000 £ per year.

Are you a commercially driven Account Manager who thrives on building long-term client relationships and managing complex, high-value accounts? We are recruiting for an experienced Strategic Account Manager to join a well-established and growing organisation operating within the environmental services sector. This is a fantastic opportunity for someone with experience managing regional or national accounts within waste management, logistics, pharmaceuticals or a related industry.

This role is all about relationship management, commercial growth and delivering exceptional customer service to key clients across the Midlands and nationally. You will be responsible for managing large customer accounts, identifying opportunities for growth, and becoming a trusted partner to your clients. The successful candidate will be resilient, credible, commercially astute and confident managing senior stakeholder relationships with maturity and professionalism.

The Role
  • Managing and developing relationships with regional and national accounts
  • Acting as the key point of contact for major customers
  • Identifying opportunities to grow existing accounts and increase revenue
  • Managing contract performance, service delivery and customer satisfaction
  • Leading regular client review meetings and maintaining strong communication
  • Working closely with internal departments including operations, finance and sales
  • Negotiating commercial agreements and ensuring contract compliance
  • Producing reports, analysing trends and identifying opportunities for improvement
  • Working towards revenue growth and retention targets
  • Supporting customers with tailored solutions and a consultative approach
About You
  • Proven experience within Account Management, Key Accounts or Client Relationship Management
  • Experience managing large regional or national customer accounts
  • Background within waste management, logistics, pharmaceuticals, or a similar sector
  • Strong commercial awareness and negotiation skills
  • Confident dealing with senior stakeholders and challenging conversations where required
  • Able to demonstrate resilience, integrity, credibility and professionalism
  • Excellent communication and influencing skills
  • Organised, self-motivated and target-driven
  • Strong IT skills including CRM systems and Microsoft Office
What's on Offer
  • £40,000 - £50,000 basic salary
  • OTE circa £70,000
  • Company Car
  • Hybrid working Nottingham head office with 1‑2 office days per week
  • 23 days holiday plus bank holidays
  • Company pension scheme
  • Enhanced family friendly policies
  • Employee Assistance Programme
  • Lifestyle and leisure discounts
  • Life insurance
  • Bike to Work scheme
  • Holiday purchase scheme

This is an excellent opportunity for an ambitious and relationship-focused Account Manager looking to join a forward‑thinking organisation where you can genuinely make an impact.

Strategic Account Manager employer: Elizabeth Michael Associates LTD

Join a forward-thinking organisation in the environmental services sector that values relationship management and commercial growth. With a competitive salary, hybrid working options, and a range of employee benefits including enhanced family-friendly policies and lifestyle discounts, this role offers a supportive work culture that fosters professional development and personal well-being. As a Strategic Account Manager, you will have the opportunity to make a significant impact while managing key accounts across the Midlands and nationally.

Elizabeth Michael Associates LTD

Contact Details:

Elizabeth Michael Associates LTD Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategic Account Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practise common interview questions and come up with examples that showcase your skills in managing accounts and building relationships.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Strategic Account Manager position.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!

We think you need these skills to ace Strategic Account Manager

Account Management
Client Relationship Management
Commercial Awareness
Negotiation Skills
Stakeholder Management
Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Strategic Account Manager. Highlight your experience in managing large accounts and building client relationships, especially in sectors like waste management or logistics.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your commercial awareness and negotiation skills. Share specific examples of how you've successfully managed accounts and driven growth.

Showcase Your Communication Skills:Since this role involves dealing with senior stakeholders, make sure your application reflects your excellent communication and influencing skills. Use clear, professional language and avoid jargon where possible.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Elizabeth Michael Associates LTD

Know Your Accounts

Before the interview, research the company’s key accounts and their industry. Understand their challenges and how your experience in account management can help them grow. This will show that you’re not just interested in the role, but also in the clients you'll be working with.

Showcase Your Relationship Skills

Prepare examples of how you've successfully built and maintained client relationships in the past. Be ready to discuss specific strategies you used to manage complex accounts and how you’ve turned challenges into opportunities for growth.

Demonstrate Commercial Awareness

Brush up on your knowledge of the environmental services sector, especially waste management and logistics. Be prepared to discuss market trends and how they could impact the company and its clients. This will highlight your commercial acumen and readiness to contribute.

Practice Negotiation Scenarios

Since negotiation is a key part of the role, think of scenarios where you had to negotiate terms or resolve conflicts. Practise articulating your approach and the outcomes. This will help you convey your confidence and professionalism during the interview.