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For Companies At a Glance
- Tasks: Coordinate social housing repairs and support refurbishment projects with a dynamic team.
- Company: Join a well-established organisation making a real impact in social housing.
- Benefits: Enjoy a competitive salary, generous holiday, and private medical insurance.
- Why this job: Be part of essential services that improve lives and communities.
- Qualifications: Experience in social housing or repairs is a must; strong admin skills required.
- Other info: Fast-paced environment with opportunities for career growth and employee discounts.
The predicted salary is between 28000 - 30000 £ per year.
We are currently recruiting for an experienced Administrator to join a growing refurbishment and maintenance team, supporting social housing projects across the region. This role is ideal for someone who has previously worked within social housing, repairs or planned maintenance, and understands the pace, systems and coordination involved in delivering works such as kitchens & bathrooms, externals, and damp & mould programmes.
The Role
- Provide administrative and call-handling support across social housing refurbishment and maintenance contracts
- Coordinate appointments with tenants, operatives and subcontractors
- Manage and update works on internal and client systems (including EasyBop)
- Support delivery of programmes including kitchens & bathrooms, external works, and damp & mould remediation
- Ensure all data, job updates and records are accurate and up to date
- Work closely with delivery teams to ensure KPIs and service levels are met
- Deliver a high level of customer service when handling tenant enquiries
About You
- MUST have previous experience within social housing, repairs or planned maintenance
- Experience working for a council, local authority, housing association or social housing contractor is highly desirable
- Understanding of maintenance programmes such as kitchens & bathrooms, externals or damp & mould
- Strong administrative and organisational skills
- Confident communicator with a professional telephone manner
- Able to work in a fast-paced environment and manage multiple priorities
- Proficient in Microsoft Office
- Experience with systems such as Total Mobile, Risk Hub or EasyBop would be advantageous
Benefits
- £28,000 - £30,000 basic salary
- 26 days holiday plus bank holidays
- Bonus scheme based on performance
- 5% pension contribution
- Private medical insurance
- Life assurance
- Option to buy/sell up to 5 days holiday
- Sharesave scheme (after 1 year)
- Cycle to Work scheme
- Access to employee discounts portal
- Digital GP & Employee Assistance Programme
This is a fantastic opportunity to join a well-established organisation delivering essential services within the social housing sector, where your experience will make a real impact. Apply now if you have a background in social housing or repairs and are looking for your next opportunity.
Social Housing Repairs Coordinator employer: Elizabeth Michael Associates LTD
Contact Detail:
Elizabeth Michael Associates LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Housing Repairs Coordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs, especially around repairs and maintenance. Show them you’re not just another candidate, but the one they need.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your chat to remind them why you’re a great fit for the Social Housing Repairs Coordinator role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that job, and applying directly shows your enthusiasm. Plus, it’s a great way to stay updated on new openings in the social housing sector.
We think you need these skills to ace Social Housing Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and repairs. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how your previous experience makes you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Organisational Skills: Since this role involves coordinating appointments and managing multiple priorities, make sure to mention any tools or systems you’ve used to stay organised. We love a candidate who can juggle tasks like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Elizabeth Michael Associates LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and repairs. Familiarise yourself with common maintenance programmes like kitchens, bathrooms, and damp & mould remediation. This will show that you understand the role and can hit the ground running.
✨Show Off Your Organisational Skills
Since this role involves coordinating appointments and managing multiple priorities, be ready to discuss how you've successfully juggled tasks in previous jobs. Bring examples of how you’ve kept things organised and efficient, especially in a fast-paced environment.
✨Communicate Like a Pro
As a Social Housing Repairs Coordinator, you'll need to handle tenant enquiries with a professional telephone manner. Practice your communication skills before the interview. You might even want to role-play some scenarios to feel more confident.
✨Get Familiar with the Systems
If you have experience with systems like EasyBop or Total Mobile, make sure to highlight that. If not, do a bit of research on these tools so you can speak about them intelligently. Showing that you're tech-savvy will definitely work in your favour!