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- Tasks: Be the go-to person for customer queries and support sales teams.
- Company: Join a dynamic manufacturing company focused on exceptional customer service.
- Benefits: Enjoy 25 days holiday, annual bonuses, and free on-site parking.
- Why this job: This role offers a chance to thrive in a supportive environment with growth opportunities.
- Qualifications: Experience in sales administration and strong communication skills are essential.
- Other info: Full-time hours with flexible start times and a positive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Sales Administrator – NG16 – £30,000 + Bonus Are you an experienced Sales Administrator looking for a new challenge in a dynamic manufacturing environment? Our client is looking to appoint a skilled Sales Administrator to provide exceptional customer service, support internal sales, and coordinate with various departments to ensure smooth operations. NG16, with free on-site parking Full-time, permanent 8:30 AM – 4:30 PM or 9:00 AM – 5:00 PM £30,000 per annum + Annual Bonus Key Responsibilities: * Act as the main point of contact for customer queries and orders * Support external Sales Account Managers * Process orders, invoices, and credits accurately * Assist in resolving customer complaints when needed * Maintain customer records and update the ERP system * Provide pricing, delivery, and product information * Coordinate with internal teams to meet customer needs * Ensure compliance with company policies and safety standards Key Requirements: * Experience in account management or sales administration * Strong communication and organisational skills * Proficiency in Microsoft Office (Excel, Word, Outlook) * Attention to detail and ability to multitask * Positive and proactive approach to work Benefits: * 25 days holiday + bank holidays * Annual Bonus based on company profit * Medicash * Free flu jabs * Pension scheme * Long service gifts * Free on-site parking If you are passionate about client success and possess the necessary skills to thrive in this role, we encourage you to apply for the position of Account Manager
Sales Administrator employer: Elizabeth Michael Associates LTD
Contact Detail:
Elizabeth Michael Associates LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the manufacturing industry and the specific products your potential employer offers. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel, as this is crucial for processing orders and maintaining records. Consider taking a quick online course or tutorial to enhance your proficiency before applying.
✨Tip Number 3
Prepare examples of how you've successfully handled customer queries or complaints in previous roles. Being able to share specific instances will showcase your problem-solving skills and customer service experience.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or account management. Emphasise your communication and organisational skills, as well as your proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to work. Mention specific examples of how you've successfully supported sales teams or resolved customer complaints in the past.
Highlight Key Responsibilities: In your application, refer to the key responsibilities listed in the job description. Explain how your previous roles have prepared you to act as the main point of contact for customer queries and support external Sales Account Managers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Administrator role.
How to prepare for a job interview at Elizabeth Michael Associates LTD
✨Showcase Your Customer Service Skills
As a Sales Administrator, you'll be the main point of contact for customer queries. Be prepared to discuss your previous experiences in handling customer interactions and how you resolved issues effectively.
✨Demonstrate Organisational Abilities
Highlight your organisational skills during the interview. Discuss how you manage multiple tasks, such as processing orders and maintaining customer records, while ensuring accuracy and attention to detail.
✨Familiarise Yourself with ERP Systems
Since you'll be updating the ERP system, it’s beneficial to have a basic understanding of how these systems work. If you have experience with specific software, mention it and be ready to explain how you used it in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding customer complaints. Prepare examples of past situations where you successfully resolved issues or improved processes.
