Quotations & Sales Support Specialist

Quotations & Sales Support Specialist

Full-Time 29000 - 32000 £ / year (est.) No working from home possible
Elizabeth Michael Associates LTD

At a Glance

  • Tasks: Prepare quotations, process orders, and provide top-notch customer service.
  • Company: Join a dynamic team at Elizabeth Michael Associates LTD in Nottingham.
  • Benefits: Competitive salary of £29,000 - £32,000 and standard Monday to Friday hours.
  • Other info: Opportunity to work closely with customers and internal teams.
  • Why this job: Be part of a growing business and enhance your sales skills.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 29000 - 32000 £ per year.

Elizabeth Michael Associates LTD is looking for a Sales Administrator to join their team in Nottingham. The role involves preparing quotations, processing customer orders, and delivering excellent customer service to support business growth.

You will manage customer enquiries from initial contact to order completion and work closely with customers, suppliers, and internal sales teams to ensure a seamless experience.

This position offers a salary between £29,000 - £32,000 DOE and standard Monday to Friday hours.

Quotations & Sales Support Specialist employer: Elizabeth Michael Associates LTD

Elizabeth Michael Associates LTD is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. Located in Nottingham, the company offers competitive salaries and a standard Monday to Friday work schedule, ensuring a healthy work-life balance while empowering team members to excel in their roles and contribute to meaningful business success.

Elizabeth Michael Associates LTD

Contact Details:

Elizabeth Michael Associates LTD Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Quotations & Sales Support Specialist

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Elizabeth Michael Associates LTD. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Elizabeth Michael Associates LTD before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Quotations & Sales Support Specialist

Quotation Preparation
Order Processing
Customer Service
Customer Enquiry Management
Collaboration with Suppliers
Internal Sales Team Coordination
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Elizabeth Michael Associates LTD:Your cover letter is your chance to shine! Tell us why you want to work at Elizabeth Michael Associates LTD specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Elizabeth Michael Associates LTD!

How to prepare for a job interview at Elizabeth Michael Associates LTD

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.