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- Tasks: Handle inbound calls and provide top-notch customer service.
- Company: Join a dynamic team at Answer4u in Nottingham.
- Benefits: Earn £12.21 per hour with full training provided.
- Why this job: Kickstart your career in customer service with immediate start.
- Qualifications: Passionate about customer service with great communication skills.
- Other info: Flexible hours, supportive team, and a chance to shine!
The predicted salary is between 10 - 16 £ per hour.
Temporary Inbound Call Agent – Immediate Start
Location: Nottingham
Hours: Monday–Friday, 9:00am–5:00pm
Pay: £12.21 per hour
We are looking for professional, customer-focused Inbound Call Agents to join our team immediately on a temporary basis. Full training will be provided.
Key Responsibilities:
- Handle a variety of inbound telephone calls for Answer4u clients
- Provide a professional, friendly, and efficient service
- Take accurate messages, including caller details and relevant information, and pass them to the appropriate teams
- Deliver excellent customer service in every interaction
Candidate Requirements:
- Passionate about customer service, reliable and punctual
- Excellent telephone manner, written and verbal communication skills
- Ability to multi-task, work to deadlines and thrive under pressure
- Good keyboard skills and attention to detail
- Team player who can also work independently
If you’re available immediately and can commit to the hours above, we’d love to hear from you!
Inbound Call Agent – Immediate Start in Nottingham employer: Elizabeth Michael Associates LTD
Contact Detail:
Elizabeth Michael Associates LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Call Agent – Immediate Start in Nottingham
✨Tip Number 1
Make sure you know the company inside out! Research their values and services so you can show off your knowledge during the interview. It’ll help you stand out as a candidate who genuinely cares.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, try doing mock calls with friends or family. This will help you feel more confident and ready to impress when it counts.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from past experiences where you’ve gone above and beyond for a customer. We want to hear those stories that highlight your passion for helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of us. Plus, we love seeing candidates who take that extra step to connect directly.
We think you need these skills to ace Inbound Call Agent – Immediate Start in Nottingham
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, make sure to highlight your love for customer service. We want to see how you can bring that friendly and professional vibe to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate good communication skills, so make sure your written words reflect that clarity and attention to detail.
Tailor Your Application: Don’t just send a generic application! Take a moment to align your experience with the key responsibilities listed in the job description. Show us why you’re the perfect fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Elizabeth Michael Associates LTD
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you handle difficult callers and provide examples of excellent service you've delivered in the past.
✨Practice Your Telephone Manner
Since this role is all about handling calls, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with the format.
✨Show Off Your Multi-Tasking Skills
Prepare to demonstrate how you can juggle multiple tasks. Think of examples where you successfully managed several responsibilities at once, especially under pressure.
✨Be Ready for Teamwork Questions
As a team player, be prepared to share experiences where you collaborated effectively with others. Highlight your ability to work independently too, as they’ll want someone who can thrive both ways.