At a Glance
- Tasks: Become the go-to Microsoft 365 expert, supporting users and driving digital adoption.
- Company: Join a well-established professional services organisation with a collaborative IT team.
- Benefits: Competitive salary, full-time hours, and immediate interviews for the right candidate.
- Other info: Opportunity for career growth and exposure to exciting digital transformation projects.
- Why this job: Make a real impact by modernising workplace technologies and enhancing user experiences.
- Qualifications: Strong Microsoft 365 knowledge and excellent communication skills required.
Location: Newark (with occasional travel to East Midlands offices)
Salary: £28,000 - £34,000 DOE
Hours: Full Time | 37.5 Hours Per Week | Monday to Friday | 8:00am Start
Immediate interviews available for the right candidate.
A varied role combining Microsoft 365 expertise, IT support, user training and digital adoption. We are recruiting on behalf of a well-established and growing professional services organisation for a Microsoft 365 Specialist to join their collaborative IT team. This is an excellent opportunity for someone with strong Microsoft 365 knowledge who enjoys combining technical support with training, user engagement and digital transformation projects. This is not a traditional helpdesk role. We’re looking for someone who is keen to further develop their Microsoft 365 expertise and become a key point of contact within the business, helping colleagues maximise the use of modern workplace technologies whilst delivering an outstanding user experience.
You’ll play a key role in supporting users across multiple office locations, embedding new ways of working and helping drive digital adoption throughout the business.
The Role
- Develop into the organisation's go-to specialist for Microsoft 365 and modern workplace technologies.
- Support users with technical queries relating to Microsoft 365 applications and assist the wider IT Service Desk team with escalated tickets.
- Deliver inductions for new starters and provide ongoing support to colleagues.
- Provide training and guidance to colleagues on OneDrive and Microsoft Copilot.
- Help modernise and improve users' understanding of Microsoft technologies.
- Support the rollout, installation and configuration of new equipment across the business.
- Carry out daily system checks and proactive maintenance activities.
- Visit other East Midlands offices on an occasional basis to provide on-site support.
- Work closely with colleagues to continually improve processes and ways of working.
About You
We’re looking for someone who is both technically capable and people-focused. You’ll have:
- Strong Microsoft 365 knowledge.
- Experience working with OneDrive and Exchange Online.
- Good understanding of Azure.
- Knowledge or exposure to Microsoft Copilot.
- Experience supporting end users within a business environment.
- Excellent communication and interpersonal skills.
- A proactive and solutions-focused approach.
- The confidence to train and support colleagues at all levels.
- A genuine passion for helping people adopt new technologies.
Why Apply?
- Varied role combining IT support, training and project work.
- Opportunity to become the Microsoft 365 specialist within the business.
- Exposure to digital transformation initiatives and Microsoft Copilot.
- Collaborative and supportive team environment.
- Opportunity to make a visible impact across the wider business.
- Immediate interviews available.
Microsoft 365 Specialist employer: Elizabeth Michael Associates LTD
Join a well-established and growing professional services organisation in Newark, where you will thrive in a collaborative IT team that values your Microsoft 365 expertise. With a focus on employee growth, you will have the opportunity to become the go-to specialist for modern workplace technologies, while enjoying a supportive work culture that encourages training and user engagement. This role not only offers a varied and impactful experience but also allows you to contribute to digital transformation initiatives across multiple office locations.
Contact Details:
Elizabeth Michael Associates LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Elizabeth Michael Associates LTD values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Elizabeth Michael Associates LTD might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Elizabeth Michael Associates LTD!
✨Direct Apply to Elizabeth Michael Associates LTD
Let's not forget to apply directly through the Elizabeth Michael Associates LTD website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft 365 Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Elizabeth Michael Associates LTD.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Elizabeth Michael Associates LTD. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Elizabeth Michael Associates LTD
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
