At a Glance
- Tasks: Provide top-notch customer service and support sales by managing enquiries and resolving queries.
- Company: Join a dynamic team in Bulwell, Nottingham with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment.
- Other info: Fast-paced office environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by building strong customer relationships and enhancing their experience.
- Qualifications: Experience in customer service or sales support, with strong communication skills.
The predicted salary is between 22839 - 27915 £ per year.
Bulwell, Nottingham
£25,377 + Bonus
Full Time | Monday – Friday | 8:30am – 5:00pm | Office-Based
Looking for someone to start as soon as possible.
Job Purpose
To provide exceptional customer service and sales support by managing customer enquiries, preparing accurate quotations, resolving account and delivery queries and processing returns efficiently. The role is responsible for building strong customer relationships, ensuring accurate record keeping and working collaboratively with internal departments to deliver a seamless customer experience while supporting the company's sales and operational objectives.
Key Responsibilities
- Handling incoming sales enquiries and providing accurate information
- Preparing and issuing pricing quotations
- Managing and resolving invoice queries
- Responding to despatch and delivery queries
- Processing returns and issuing return authorisations
- Building strong relationships with customers and internal departments
- Ensuring all systems and records are kept up to date
About You
- Some experience in a customer service, sales support or co-ordination role
- Strong communication skills, both written and verbal
- Highly organised with excellent attention to detail
- Confident managing multiple tasks in a fast-paced environment
- A proactive and positive team player
Customer Service Co-Ordinator employer: Elizabeth Michael Associates LTD
Elizabeth Michael Associates LTD is an excellent employer, offering a dynamic work environment where IT Support Technicians can thrive. With a focus on employee growth and development, the company provides opportunities for continuous learning and advancement while fostering a collaborative culture across its multi-site operations in the East Midlands. Enjoy competitive salaries, immediate interview opportunities, and the chance to make a meaningful impact in a supportive team setting.
Contact Details:
Elizabeth Michael Associates LTD Recruitment Team
