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For Companies At a Glance
- Tasks: Create sales orders, process invoices, and deliver top-notch customer service.
- Company: Leading recruitment firm with a focus on customer satisfaction.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer care.
- Qualifications: Experience with CRM/ERP systems and a keen eye for detail.
- Other info: Fast-paced environment with a focus on quick solutions.
The predicted salary is between 28800 - 43200 £ per year.
A leading recruitment firm is looking for an After Sales Administrator in Nottingham. The role involves creating sales orders, processing invoices, and providing excellent customer service in a busy environment.
The ideal candidate will have a zero error approach and experience with CRM/ERP systems, ensuring that customers receive timely and accurate support. You will coordinate closely with internal experts and engineers, making this a dynamic and essential role that thrives on quick solutions and customer satisfaction.
After-Sales Administrator: Customer Care & Invoicing employer: Elizabeth Michael Associates LTD
Contact Detail:
Elizabeth Michael Associates LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Sales Administrator: Customer Care & Invoicing
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer care and invoicing. We recommend role-playing with a friend to get comfortable with your responses and showcase your zero error approach.
✨Tip Number 3
Showcase your CRM/ERP experience during interviews. Bring examples of how you've used these systems to improve customer satisfaction or streamline processes. This will demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace After-Sales Administrator: Customer Care & Invoicing
Some tips for your application 🫡
Show Off Your Attention to Detail: Since the role requires a zero error approach, make sure your application is free from typos and mistakes. We want to see that you can create clear and accurate documents right from the start!
Highlight Your Customer Service Skills: In your application, let us know about your experience in providing excellent customer service. Share specific examples of how you've handled customer queries or resolved issues effectively.
Familiarise Yourself with CRM/ERP Systems: If you've got experience with CRM or ERP systems, shout about it! We love candidates who can hit the ground running, so mention any relevant tools you've used in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Elizabeth Michael Associates LTD
✨Know Your CRM/ERP Systems
Make sure you brush up on your knowledge of CRM and ERP systems before the interview. Be ready to discuss your experience with these tools, as they are crucial for the After-Sales Administrator role. Highlight specific examples of how you've used these systems to improve customer service or streamline processes.
✨Showcase Your Customer Care Skills
Prepare to share instances where you've provided excellent customer service. Think about challenging situations you've faced and how you resolved them. This will demonstrate your zero-error approach and ability to thrive in a busy environment, which is key for this position.
✨Emphasise Team Coordination
Since the role involves coordinating with internal experts and engineers, be ready to talk about your teamwork experiences. Discuss how you've collaborated with others to achieve quick solutions and ensure customer satisfaction. This shows that you can work well in a dynamic setting.
✨Practice Problem-Solving Scenarios
Anticipate questions that may involve problem-solving scenarios related to invoicing or customer inquiries. Practising your responses will help you articulate your thought process clearly. This will highlight your ability to think on your feet and provide timely support, which is essential for the role.
