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For Companies At a Glance
- Tasks: Manage client relationships and ensure high service standards across multiple locations.
- Company: Join a dynamic team focused on delivering exceptional client services in Nottingham.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and the potential for high earnings with commission.
- Why this job: Perfect for those who thrive on autonomy, relationship-building, and making a real impact.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Field-based role with occasional office presence, ideal for independent workers.
The predicted salary is between 28000 - 32000 £ per year.
An excellent opportunity has arisen for an experienced Account Manager to take full ownership of service delivery across a network of client sites. This role would suit someone who thrives on building relationships, driving commercial performance, and ensuring consistently high service standards.
You’ll be responsible for managing multiple locations, ensuring client satisfaction, identifying growth opportunities, and maintaining operational compliance. This is a field-based role that offers autonomy and variety, ideal for someone confident working independently while staying closely aligned with internal teams and client stakeholders.
Key Responsibilities:
- Build and maintain strong working relationships with key client contacts across all sites
- Act as the first point of contact for service issues, performance feedback, and operational updates
- Analyse usage and sales data to identify trends and areas for commercial improvement
- Produce weekly reports and present recommendations to the senior management team
- Work with site teams to ensure consistent service quality and presentation standards
- Lead on service improvement initiatives and implement agreed changes across sites
- Monitor compliance with all health, safety, and operational standards
- Support with registering new sites and maintaining appropriate documentation
Ideal Candidate Profile:
- Proven experience in account management, ideally across multiple client sites
- Excellent relationship management and communication skills
- Strong commercial awareness and analytical ability
- Able to work independently, manage time effectively, and drive projects forward
- Experience in contract catering, facilities management, hospitality or retail is desirable
- Familiarity with compliance in food safety or regulated service delivery is a bonus
This is a great role for someone looking to take ownership, influence service delivery, and make a tangible impact across a portfolio of client sites.
Accounts Manager employer: Elizabeth Michael Associates LTD
Contact Detail:
Elizabeth Michael Associates LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager
✨Tip Number 1
Network with professionals in the account management field, especially those who have experience in facilities management or contract catering. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the latest trends in client relationship management and service delivery. Being knowledgeable about current best practices will help you stand out during interviews and demonstrate your commitment to excellence.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple client sites in the past. Highlight your ability to analyse data for commercial improvement and how you've implemented service enhancements.
✨Tip Number 4
Showcase your understanding of compliance standards, particularly in food safety or regulated service delivery. This knowledge can set you apart from other candidates and demonstrate your readiness for the responsibilities of the role.
We think you need these skills to ace Accounts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, especially across multiple client sites. Use specific examples that demonstrate your relationship management and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proven track record in driving commercial performance and how you can contribute to maintaining high service standards.
Highlight Relevant Skills: In your application, emphasise your analytical abilities and commercial awareness. Provide examples of how you've used data to identify trends and improve service delivery in previous roles.
Showcase Your Independence: Since this is a field-based role, illustrate your ability to work independently. Share experiences where you successfully managed projects or initiatives without direct supervision, while still collaborating with teams.
How to prepare for a job interview at Elizabeth Michael Associates LTD
✨Showcase Your Relationship Management Skills
As an Accounts Manager, building strong relationships is key. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and ability to resolve issues.
✨Demonstrate Your Analytical Abilities
The role requires analysing data to identify trends. Be ready to discuss your experience with data analysis and how you've used insights to drive commercial improvements in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage multiple client sites or handle service issues, and be prepared to explain your approach and the outcomes.
✨Highlight Your Independence and Initiative
This position offers autonomy, so it's important to convey your ability to work independently. Share examples of projects you've led without direct supervision and how you ensured successful outcomes.
