At a Glance
- Tasks: Drive business growth by building customer relationships and delivering exceptional service.
- Company: Join a family-run team in Nottingham with a supportive culture.
- Benefits: Competitive salary, annual bonuses, and a dynamic work environment.
- Other info: Opportunity for career growth and involvement in diverse business activities.
- Why this job: Make a real impact while developing your skills in a hands-on role.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 40500 - 49500 £ per year.
NG8, Nottingham £40,000 - £50,000 + company bonus which will increase every year. Mon – Fri 7:30am – 5pm OR 8am – 5:30pm. Looking for someone to start as soon as possible.
Job Purpose
The Account Manager is responsible for driving profitable business growth by developing strong customer relationships, delivering exceptional customer service and identifying new sales opportunities with current clients. As a key member of a small, family run team, the role combines upselling, account management, marketing and operational support to maximise customer satisfaction, increase market share and enhance the brand. You will take a proactive, hands on approach to all aspects of the business, contributing to its day to day operations while supporting continuous improvement and the long-term success of the company.
Job Responsibilities
- Act as the first point of contact for customer enquiries and orders by telephone, email and in person.
- Prepare quotations, negotiate prices and convert enquiries into sales for both business and domestic customers.
- Build and maintain strong customer relationships by understanding customer needs and delivering excellent service.
- Manage a high volume of daily sales transactions accurately and efficiently.
- Review product costs and set pricing to maximise profitability while remaining competitive.
- Identify and implement ideas to increase sales, improve customer service and enhance business performance.
- Generate new business through networking, social media, referrals and proactive sales activity, including cold calling.
- Process incoming and outgoing sales orders using the company's order processing system and identify opportunities to improve efficiency.
- Manage third-party sales and administer standing orders.
- Maintain and update the company website and social media channels to support marketing and business growth.
- Support yard sales by dispensing substance into customer containers and when required, deliver barrels using the company 7.5-tonne vehicle.
- Manage the Fuel Smart fuel monitoring scheme, ensuring customers receive an effective and reliable service.
- Keep up to date with new products, services and industry developments.
- Provide operational support during the absence of the Operations Director.
- Monitor stock levels and arrange orders.
- Provide general support across the business and assist with office and operational activities as required.
Skills Required
- Customer engagement and relationship building skills.
- Strong team work ethic.
- Excellent communication and negotiation skills.
- ‘Can do’ approach to problem solving.
- Commitment to business success.
- Microsoft Office.
- Confidence with numeracy.
- Attention to detail.
- Good sense of humour.
- Strong education.
Account Manager employer: Elizabeth Michael Associates LTD
As a family-run business located in Nottingham, we pride ourselves on fostering a supportive and collaborative work culture that values each team member's contributions. With competitive salaries, annual bonuses, and opportunities for professional growth, we empower our employees to build strong customer relationships and drive business success while enjoying a fulfilling work-life balance. Join us to be part of a dynamic team where your efforts directly impact our customers and the company's future.
Contact Details:
Elizabeth Michael Associates LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Elizabeth Michael Associates LTD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Elizabeth Michael Associates LTD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Elizabeth Michael Associates LTD:When writing your cover letter, make sure to tailor your message specifically for Elizabeth Michael Associates LTD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Elizabeth Michael Associates LTD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Elizabeth Michael Associates LTD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Elizabeth Michael Associates LTD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Elizabeth Michael Associates LTD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
