Head of IT & Digital

At Elizabeth Finn Homes we believe that equity, diversity and inclusion are fundamental in the work we do to support our residents. We are committed to recruiting people from a variety of backgrounds with different lived experiences to ensure the environment for our staff and the offer to our residents is as considered and inclusive as possible. Our values guide us in how we work and push us to be a compassionate and caring care provider.

About the Role

The Head of IT & Digital will be responsible for ensuring that all care homes, support functions and corporate systems have secure, reliable, resilient and cost-effective technology that enables high-quality care, regulatory compliance and business growth. They will lead on the development and delivery of the group's digital strategy and roadmap, lead cyber security and data protection initiatives, oversee infrastructure and business-critical applications, and ensure excellent IT service delivery across a geographically dispersed estate. The Head of IT & Digital role will be a member of the Senior Management Team.

Main duties of the role:

• Develop and deliver the group’s IT & digital strategy.
• Proactively manage relationships with third-party suppliers, in particular our MSP partner.
• Ensure reliable IT infrastructure, networks, cloud services, devices and business systems across all care homes and central offices.
• Lead cyber security, IT risk management, business continuity and disaster recovery.
• Oversee core systems including care management, eMAR, rostering, HR, finance and reporting platforms.
• Lead IT and digital transformation projects from planning through to implementation.
• Evaluate and propose how emerging technologies can support and enable the business, including innovation in the delivery of excellent care including through AI.
• Manage the IT budget, contracts, procurement and supplier performance.
• Establish clear IT governance, policies, service standards and performance reporting.
• Act as the senior technology adviser to the Executive Team and Board.

These are the main duties that are required to fulfil this role. However, it will sometimes be necessary for the post holder to perform other duties as required to ensure provision of our services to our residents.

You will keep information obtained in the course of your employment confidential, especially with regards to our residents. You will ensure that your practice, and that of others, meets the requirements of the Safeguarding of Vulnerable Adults (SOVA) regulations, including reporting any concerns to the person in charge, and completing training as required. You will be responsible for your own health and safety and that of your colleagues, completing training and following all our relevant policies and procedures as required.

In return for the wonderful contribution our employees make we offer the following benefits:

• Enhanced pay for family leave
• Flexible hours
• 31 days holiday per year plus Bank Holidays
• Group pension plan with option to join the more generous scheme with a 9% employer contribution on a salary sacrifice basis
• Occupational sick pay after probation
• Opportunity to join company healthcare and cash plan schemes
• Car Allowance or Company Lease Car
• Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders.
• Free Blue Light card – provides members with thousands of amazing retail discounts
• Long service awards
• Apprenticeships, continuous learning and development, professional development and study support opportunities

Safeguarding: In the process of recruitment, selection and appointment Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented. This is in line with our company values, which are Bring Love, Inspire More, Act with Purpose and Welcome All.

Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, Inclusion and Belonging: Elizabeth Finn strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. Our ambition is to ensure equality and celebrate diversity, working together to create an inclusive workplace, which attracts, nurtures and retains the best people. Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have a right work in the UK.