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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive sales.
- Company: Join the iconic Elizabeth Arden, a global leader in beauty.
- Benefits: Enjoy competitive salary, commission, discounts, and career development opportunities.
- Why this job: Be part of a vibrant team that celebrates success and innovation in beauty.
- Qualifications: Experience in customer service and a passion for beauty and skincare.
- Other info: Dynamic work environment with strong support and progression pathways.
The predicted salary is between 24000 - 36000 £ per year.
Elizabeth Arden is a global prestige beauty company with an extensive portfolio of prestige beauty brands sold in over 120 countries. The company’s brand portfolio includes Elizabeth Arden skincare, colour, and fragrance brands. When you join Elizabeth Arden you will be part of a high energy team of people who are passionate about their work and committed to delivering results. Elizabeth Arden is about more than a beautiful career; it’s about being a voice in our business and being valued for who you are and what you do.
About the Opportunity
We are looking for an Account Manager working 28 hours over 4 days. As an Account Manager, you are the face of Elizabeth Arden counter, ensuring exemplary customer service and product knowledge is delivered on counter each day. You will be responsible for managing, motivating and developing the team to successfully achieve the accounts business plan and targets. Above all, you must be passionate about leveraging all opportunities to promote the brand and build the business.
About You
We will be looking for you to show us a real passion for beauty and skincare. We look for people who have proven experience in delivering the kind of customer service we all love to receive. You will be enthusiastic about getting the best out of people, motivating others to deliver high standards of performance and creating the right environment to deliver results. You will be passionate and confident in coaching, supporting and developing the team to build skills, competencies, ambitious goals and retail growth. We are looking for the Account Manager to create new business insights which are turned into plans and actions to drive the counters KPIs and profitability. You will be an excellent communicator, building positive and effective relationships with colleagues, customers and management.
The Benefits
In return, you will be part of a global company with strong heritage, reputation for great products and fantastic service. We will support you with fantastic coaching and development every step of the way, an excellent Red Door Academy and progression opportunities. We are committed to ensuring a competitive salary, commission and performance-related incentives, reward and benefit schemes and attractive product allowance and discounts.
Our Values
- Passionate: We are proud to be part of Elizabeth Arden. We always give our best, are passionate about winning and growing the business. We are also passionate about celebrating our success.
- Energetic: We are eager to learn and make things happen. We work with enthusiasm and are eager to deliver exceptional results. We promote an energetic and fun environment.
- Positive Attitude: We always strive to not only meet our customers’ expectations but we do our best to go beyond their expectations. We go the extra mile because we want to make a difference and delight our customers.
- Family Spirit: We work together to succeed and win together. We share ideas, care and support each other. We show respect and value to all and do the right thing.
Our Recruitment Process
On the next screen, you will be asked to complete online questions which will involve customer service situational judgement questions. If you are successful, you will be invited for a telephone interview with HR, followed by a face-to-face interview with the line manager. Good luck with your application and we look forward to you joining the team!
Account Manager in Suffolk employer: Elizabeth Arden
Contact Detail:
Elizabeth Arden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Suffolk
✨Tip Number 1
Get to know the brand inside out! Research Elizabeth Arden's history, products, and values. This will not only help you in interviews but also show your genuine passion for the beauty industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational judgement questions! Think of examples from your past experiences where you’ve delivered exceptional customer service or motivated a team. Practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Elizabeth Arden family.
We think you need these skills to ace Account Manager in Suffolk
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beauty and skincare shine through! We want to see that enthusiasm for the industry and how it drives you to deliver exceptional customer service.
Tailor Your Experience: Make sure to highlight your previous experience in customer service and team management. We’re looking for specific examples of how you've motivated others and achieved targets, so don’t hold back!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique perspective and what makes you a great fit for our family at Elizabeth Arden. We want to know who you are beyond your qualifications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our energetic team right from the start.
How to prepare for a job interview at Elizabeth Arden
✨Know Your Products Inside Out
As an Account Manager for Elizabeth Arden, it's crucial to have a deep understanding of their skincare and beauty products. Research the brand's history, key ingredients, and bestsellers. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to meet customer needs. This will demonstrate your ability to create positive experiences, which is vital for this role.
✨Demonstrate Leadership Qualities
Since you'll be managing and motivating a team, be ready to discuss your leadership style. Share specific instances where you've successfully led a team or project, highlighting how you inspired others to achieve their goals. This will show that you're capable of fostering a high-energy environment.
✨Prepare for Situational Questions
Expect situational judgement questions during the recruitment process. Practice responding to scenarios related to customer service and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.