Tech Engagement Lead: Guide Strategy & Delivery

As a Senior Consultant on our Engagement Lead Track, you will play a pivotal role in leading client engagements, ensuring seamless delivery, fostering strong stakeholder relationships, and driving business growth. You will collaborate closely with engineering teams, colleagues in our Technology Champ Track, and client stakeholders to align business goals with execution strategies. This role requires both technical depth and strategic leadership. Candidates should have prior experience in software, data, analytics, or cloud engineering and be comfortable leading discussions with both engineers and business leaders. You will serve in key roles such as Product Owner, Product Manager, Project Manager, Scrum Master, or Business Analyst, ensuring successful execution of client initiatives.

Key Responsibilities

• Client Engagement & Delivery Leadership: Own and drive project execution, ensuring alignment with client objectives, timelines, and quality standards. Guide clients through technology transformations, acting as a trusted advisor in software, data, analytics, or cloud initiatives. Lead teams of two to dozens of members, ensuring effective collaboration between technical and business stakeholders. Oversee and manage product roadmaps, backlogs, and project scopes, prioritising business outcomes and client success.
• Technical & Strategic Advisory: Engage in technical discussions with engineers and architects, translating complex concepts for business stakeholders. Support clients in modernising technology platforms, adopting AI/ML, and leveraging cloud solutions (AWS, Azure, GCP). Drive strategic initiatives, aligning technology, data, and business needs to optimise delivery and impact.
• Business Growth & Relationship Management: Develop strong relationships with key stakeholders, fostering trust and ensuring long-term client success. Identify and pursue opportunities for account expansion and additional work streams. Contribute to firm-wide initiatives, including offerings & go-to-market strategy, technology alliances, and internal programmes (e.g., community forums, prosperous accounts strategy, internal GenAI adoption, and enablement).

Reporting Structure

• On Client Engagements: Reports to the Partner of the account, ensuring strategic alignment and execution.
• Career Growth & Mentorship: Supported by a Partner Coach, providing career guidance and advocacy beyond client engagements.

Key Objectives & Success Factors

• Success in this role is measured by client & colleague feedback, demonstrating leadership and impact.
• Growth of accounts and work streams, expanding business opportunities.
• Billable utilisation and delivery excellence, ensuring profitability and efficiency.
• Contributions to the firm, engaging in internal initiatives and thought leadership.

Qualifications & Skills

• Required Qualifications: 4+ years of experience in technology-driven roles, with a background in software, data, analytics, or cloud engineering. Proven ability to engage in technical discussions with engineers, architects, and business stakeholders. Experience leading complex technology initiatives in roles such as Product Owner, Product Manager, Project Manager, or Business Analyst. Strong problem-solving skills with the ability to navigate ambiguity and drive strategic decisions. Excellent stakeholder management and communication skills, with the ability to bridge technical and business objectives. Demonstrated ability to lead teams of varying sizes (from 2 to dozens) and deliver measurable client impact. A track record of growing accounts and work streams, optimising billable utilisation, and contributing to firm-wide initiatives.
• Preferred Qualifications: Experience working with mid-market and enterprise clients across multiple industries. Prior involvement in go-to-market strategy, technology alliances, or internal firm initiatives. Strong business acumen with the ability to identify opportunities for account expansion and drive long-term client success. Experience with cloud platforms (AWS, Azure, GCP), data analytics, AI/ML, or digital transformation initiatives. Prior consulting experience or a track record of client-facing leadership.

Career Growth & Progression

The Engagement Lead Track is designed for individuals who excel at leading teams, navigating complexity, and driving results. Career progression includes: Senior Consultant, Client Success Lead, Client Success Head, Partner. Each step involves larger, more complex accounts and broader portfolio leadership while maintaining core responsibilities.

What Defines the Engagement Lead Track? This track is built for leaders who thrive in fast-paced, technology-driven environments. Words that define this path: Leadership, Excellence, Expansion Driven, Advisor, Advocate.