VIP Customer Service Agent

VIP Customer Service Agent

Full-Time 25000 £ / year No home office possible
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At a Glance

  • Tasks: Provide top-notch service to VIP guests and ensure their needs are met.
  • Company: Exciting UK aerospace company specialising in VIP aviation services.
  • Benefits: Competitive salary, shift allowance, and dynamic work environment.
  • Why this job: Meet celebrities and high-profile guests while delivering a premium experience.
  • Qualifications: Experience in VIP service and a full UK driving licence required.
  • Other info: Flexible shift pattern with no two days the same.

Location: Stansted

Salary: 25,000 + 5,000 Shift Allowance

Shift Pattern: 4 on / 4 off

Do you have experience working in VIP customer service environments? Does supporting VIPs, celebrities and multi-millionaires with their private jet experience sound appealing?

You will be working for a UK-based aerospace company providing exclusive VIP aviation services. This role sits within the VIP Services department, where you will be responsible for greeting visitors and aircraft crew in a professional and attentive manner. The successful candidate will deliver a seamless, high-quality experience, ensuring all guest needs are met to the highest standard.

If you are looking for an exciting role where no two shifts are the same and you have the opportunity to meet VIP guests, this could be the perfect opportunity for you.

The Role:

  • Working with high-profile and celebrity guests
  • Delivering a premium VIP service to passengers, crew, and visitors
  • Handling all interactions in a professional, attentive, and discreet manner
  • Serving refreshments

The Candidate:

  • Full UK driving licence
  • Previous experience in VIP or premium service roles
  • Confident, friendly, and approachable

Shift Pattern:

  • Earlies: 06:00 - 18:00
  • Middles: 07:00 - 19:00
  • Lates: 11:00 - 23:00

Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.

VIP Customer Service Agent employer: Elix Sourcing Solutions

As a leading UK-based aerospace company, we pride ourselves on offering an exceptional work environment for our VIP Customer Service Agents. With a competitive salary and shift allowance, our team enjoys a dynamic culture where every day brings new opportunities to engage with high-profile guests in a luxurious setting. We are committed to employee growth, providing ongoing training and development to ensure our staff excel in delivering the highest standard of service.
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Contact Detail:

Elix Sourcing Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land VIP Customer Service Agent

✨Tip Number 1

Network like a pro! Reach out to people in the aviation and VIP service sectors. Attend industry events or join online forums where you can connect with others who might have insider info on job openings.

✨Tip Number 2

Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to talk about your experience in VIP customer service. Make it engaging and show them why you're the perfect fit for the role.

✨Tip Number 3

Showcase your personality! In VIP roles, being approachable and friendly is key. During interviews or networking, let your genuine self shine through – it’s all about making that personal connection.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, it’s a great way to ensure your application gets noticed by the right people.

We think you need these skills to ace VIP Customer Service Agent

VIP Customer Service Experience
Professionalism
Attention to Detail
Discretion
Communication Skills
Interpersonal Skills
Confident and Approachable Demeanour
Ability to Handle High-Pressure Situations
Hospitality Skills
Driving Licence
Problem-Solving Skills
Flexibility in Shift Patterns

Some tips for your application 🫡

Show Off Your VIP Experience: Make sure to highlight any previous experience you have in VIP or premium service roles. We want to see how you've handled high-profile guests and what makes you the perfect fit for our exclusive environment.

Be Professional and Attentive: In your application, convey your ability to interact with guests in a professional and discreet manner. Use examples that showcase your attentiveness and how you’ve gone above and beyond to meet customer needs.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with the VIP Customer Service Agent role. We love seeing candidates who take the time to connect their background with our job description.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Elix Sourcing Solutions

✨Know Your VIP Service Inside Out

Before the interview, brush up on your knowledge of VIP customer service. Understand what makes a premium experience and be ready to discuss how you can deliver that. Think about specific examples from your past roles where you went above and beyond for a client.

✨Dress to Impress

Since you'll be working with high-profile guests, it's crucial to present yourself well. Choose professional attire that reflects the luxury of the role. This shows that you understand the importance of first impressions in a VIP environment.

✨Practice Discretion and Professionalism

In this role, you'll need to handle sensitive information and interactions with discretion. Prepare to discuss scenarios where you've maintained confidentiality or handled delicate situations. This will demonstrate your suitability for working with celebrities and high-net-worth individuals.

✨Show Enthusiasm for the Role

Let your passion for providing exceptional service shine through during the interview. Talk about why you’re excited about the opportunity to work with VIPs and how you can contribute to creating memorable experiences for them. A positive attitude can set you apart!

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