At a Glance
- Tasks: Be the go-to person for tenants during roofing projects, ensuring clear communication and support.
- Company: Join a family-oriented business that values its employees and promotes growth.
- Benefits: Competitive salary, mileage allowance, and a supportive work environment.
- Other info: Enjoy a dynamic workplace with opportunities for internal progression.
- Why this job: Make a real difference in residents' lives while developing your career in a rewarding role.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 32000 £ per year.
A fantastic opportunity has arisen for a professional, organised, and customer-focused Tenant Liaison Officer to join a growing, family feel business. You will act as the key point of contact between residents, clients, site teams, and management during roof replacement and refurbishment works. You will play a vital role in ensuring tenants are fully informed, supported, and satisfied throughout the duration of projects while helping maintain the company’s excellent reputation for customer service and professionalism. You will join a family feel business, in a supportive environment, working for a company that is renowned for the way that they treat and develop their staff, in a business that encourages internal progression and career development.
The Role:
- Act as the main point of contact for tenants before, during and after roofing installation works.
- Provide clear updates regarding works, timescales, access requirements, and any disruptions.
- Carry out resident visits and welfare checks where required.
- Work closely with site managers, roofing operatives, and office staff to ensure smooth project delivery.
- Maintain accurate records of tenant communications and project updates.
- Assist vulnerable residents and ensure any special needs are met.
Tenant Liaison Officer (TLO) - Roofing Refurbishments employer: elix sourcing solutions
Join a supportive and family-oriented company that prioritises employee development and satisfaction. As a Tenant Liaison Officer in Mansfield/Nottingham, you will benefit from a collaborative work culture, competitive salary, and opportunities for career progression, all while making a meaningful impact on the lives of residents during roofing refurbishments.
