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- Tasks: Lead and develop a regional service team of engineers across London and the South East.
- Company: Prestigious international manufacturer known for high-quality commercial equipment.
- Benefits: Competitive salary, bonus, company vehicle, medical benefits, and training opportunities.
- Other info: Great autonomy and career progression in a dynamic environment.
- Why this job: Join a global leader and make a real impact in service performance and team development.
- Qualifications: Experience leading service teams and technical knowledge in electromechanical systems.
The predicted salary is between 50000 - 55000 £ per year.
Regional Field Service Manager South East - Berkshire, Surrey, London, Kent
£50,000 - £55,000 + 10% Bonus + Company Vehicle + Medical + Training and Progression
Are you a service manager, with an electromechanical background, looking for a leadership role with a prestigious international manufacturer? Are you looking to join a company that will invest in your development, within a proven track record of promoting and developing staff?
This role offers great autonomy to lead and develop a regional service team, alongside a highly competitive salary and benefits package. The company is an industry-leading manufacturer with a global presence, well known for producing high-quality commercial equipment, supplying into some of the most well-known restaurants, bars, hotels, hospitals, universities and other commercial environments.
This is a regional Service Manager position responsible for overseeing a team of around 12 field service engineers across London and the South East. You will manage service delivery, engineer performance, customer satisfaction, and operational efficiency while working closely with senior management. Full product and systems training will be provided.
This role would suit a technically minded service manager, looking to join a prestigious, global manufacturing company with a passion for developing people and improving service performance.
The Role:
- Service Manager - Regional Field Service Team
- Coaching, mentoring and performance management of engineers
- Ensuring service KPIs, SLAs and customer satisfaction are met
- Liaising with customers, internal departments and senior leadership
Candidate Requirements:
- Previous experience leading a team of service engineers
- Previous hands-on technical experience
- Single and Three phase knowledge
- Full UK driving licence
Regional Service Manager in London employer: elix sourcing solutions
Contact Detail:
elix sourcing solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Regional Service Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their service delivery model and think about how your electromechanical background can add value. We want you to shine when discussing how you can lead and develop a regional service team!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've coached and mentored engineers in the past. Highlighting your experience in managing performance and ensuring customer satisfaction will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Regional Service Manager position!
We think you need these skills to ace Regional Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your electromechanical background and any leadership roles you've had, as this will show us you're a great fit for the Regional Service Manager position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences align with our needs. Don’t forget to mention your commitment to developing teams and improving service performance.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage service delivery and engineer performance. Numbers and results speak volumes, so if you’ve improved KPIs or customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at elix sourcing solutions
✨Know Your Stuff
Make sure you brush up on your electromechanical knowledge. Be ready to discuss specific technical scenarios you've encountered in your previous roles, especially those involving service delivery and performance management. This will show that you’re not just a manager but also someone who understands the technical side of things.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully coached and mentored your team in the past. Think about specific situations where you improved engineer performance or customer satisfaction. This is your chance to demonstrate your leadership style and how it aligns with the company's focus on developing people.
✨Understand the Company Culture
Research the company’s values and mission. Be ready to explain how your personal values align with theirs. This role is all about leading a team within a prestigious international manufacturer, so showing that you fit into their culture can set you apart from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. Ask about their expectations for the role, the challenges the team currently faces, or how they measure success in service delivery. This shows your genuine interest in the position and helps you assess if it's the right fit for you.