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- Tasks: Lead a regional service team and ensure top-notch service delivery.
- Company: Join a prestigious international manufacturer known for quality.
- Benefits: Enjoy a competitive salary, bonus, company vehicle, and medical benefits.
- Why this job: Make an impact in a leadership role with growth opportunities.
- Qualifications: Experience leading service engineers and knowledge of electromechanical equipment.
- Other info: Full training provided in a dynamic and supportive environment.
The predicted salary is between 42000 - 84000 £ per year.
Are you a service manager, with an electromechanical background, looking for a leadership role with a prestigious international manufacturer? Are you looking to join a company that will invest in your development, within a proven track record of promoting and developing staff? This role offers great autonomy to lead and develop a regional service team, alongside a highly competitive salary and benefits package.
The company are industry-leading manufacturers with a global presence. They are well known for producing high-quality commercial equipment, supplying into some of the most well-known restaurants, bars, hotels, hospitals, universities and other commercial environments.
This is a regional Service Manager position responsible for overseeing a team of around 12 field service engineers across London and the South East. You will manage service delivery, engineer performance, customer satisfaction, and operational efficiency while working closely with senior management. Full product and systems training will be provided.
This role would suit a technically minded service manager, looking to join a prestigious, global manufacturing company with a passion for developing people and improving service performance.
The Role:- Service Manager - Regional Field Service Team
- Coaching, mentoring and performance management of engineers
- Ensuring service KPIs, SLAs and customer satisfaction are met
- Liaising with customers, internal departments and senior leadership
- Previous experience leading a team of service engineers
- Backgrounds considered: catering equipment, coffee machines, white goods, laundry, printers, lifts or similar electromechanical equipment
- Single and Three phase knowledge
- Full UK driving licence
Regional Service Manager - Electromechanical in Guildford employer: Elix Sourcing Solutions
Contact Detail:
Elix Sourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager - Electromechanical in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the electromechanical field and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their service delivery standards and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've coached and mentored teams in the past. Highlighting your ability to manage performance and improve customer satisfaction will make you a strong contender for the position.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, we’re all about helping you land that dream job, so take advantage of our resources and support!
We think you need these skills to ace Regional Service Manager - Electromechanical in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Regional Service Manager. Highlight your experience with electromechanical equipment and any leadership roles you've held. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a clear understanding of the position.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or customer satisfaction in previous roles. We appreciate numbers and results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Elix Sourcing Solutions
✨Know Your Electromechanical Stuff
Brush up on your knowledge of electromechanical systems, especially those related to catering equipment and coffee machines. Be ready to discuss specific examples from your past experience that showcase your technical expertise and how it can benefit the team.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams. Think of instances where you coached or mentored engineers, improved performance, or enhanced customer satisfaction. Highlight your ability to manage KPIs and SLAs effectively.
✨Understand the Company Culture
Research the company’s values and mission. Be prepared to explain why you want to work for them specifically and how your personal values align with theirs. This shows that you’re not just looking for any job, but that you’re genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about their training programmes, opportunities for progression, or how they measure success in the service team. This demonstrates your enthusiasm for the role and your commitment to continuous improvement.
