At a Glance
- Tasks: Manage workshop teams, schedules, and budgets while ensuring top-notch customer service.
- Company: Join a global leader in the automotive industry with a strong focus on training and staff retention.
- Benefits: Enjoy a competitive salary, overtime, funded training, and excellent career progression.
- Other info: Work in a state-of-the-art facility with opportunities for growth and development.
- Why this job: Be a vital link between customers and technicians in a dynamic and varied role.
- Qualifications: Experience in automotive service and strong communication skills are essential.
The predicted salary is between 35000 - 39000 € per year.
£35,000 - £39,000 + Overtime + Training + Benefits
Monday - Friday, 08:00 - 18:00. + 1 Monthly Saturday
Exeter
Do you have service experience within the automotive industry working with both in house technicians and customers? Are you looking to join a global business who have a first class, fully funded training programme and excellent staff retention?
Due to continued growth, my client is looking for a service advisor to join the team at their state of the art facility in Exeter. The successful applicant will be responsible for managing the workshop team to ensure that all deadlines and quality standards are achieved. You will oversee workshop parts & resources, work schedules and team budgets. This is a vital role within the team and a key link between the engineering, financial, customer service & planning teams and the end customers - customer service skills and communication skills will be needed in this varied and busy role.
This is a great time to join an industry leader within the automotive field who have multiple sites across the UK. If you are an experienced service advisor, team lead or manager who wants stability, future progression, funded training and variety this is an excellent opportunity for you.
The Role:
- Coordinating Mechanics, Schedules, Budgets & Customers
- Excellent variety & customer facing
- Funded training and future progression opportunities
The Candidate:
- Experience within an automotive service environment
- Experience as a service advisor working with multiple teams
- A commutable distance from Exeter
Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.
Service Advisor - Automotive in Exeter employer: elix sourcing solutions
Join a leading global automotive business in Exeter, where you will benefit from a first-class, fully funded training programme and a supportive work culture that prioritises employee retention and growth. As a Service Advisor, you'll play a crucial role in managing workshop operations while enjoying a variety of tasks and the opportunity for future progression within a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Automotive in Exeter
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience with managing teams and customer service skills, as these are key in this role.
✨Tip Number 3
Show off your passion for the automotive industry! During interviews, share specific examples of how you've contributed to team success or improved customer satisfaction in previous roles. This will help you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Advisor - Automotive in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the automotive industry, especially any roles as a service advisor. We want to see how you've worked with both technicians and customers, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your customer service skills and how you can manage workshop teams effectively. We love a good story!
Showcase Your Skills:In your application, be sure to highlight your communication skills and any experience managing budgets or schedules. We’re looking for someone who can juggle multiple tasks, so let us know how you’ve done that in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at elix sourcing solutions
✨Know Your Stuff
Make sure you brush up on your automotive knowledge. Understand the basics of how vehicles work and be familiar with common issues that customers face. This will help you communicate effectively with both the workshop team and customers during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your communication skills and ability to manage expectations, as these are crucial for a service advisor.
✨Demonstrate Team Coordination Experience
Be ready to discuss your experience in coordinating teams and managing schedules. Think of specific instances where you’ve successfully juggled multiple tasks or led a team to meet deadlines. This will show that you can handle the busy nature of the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s training programmes and future progression opportunities. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.
