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- Tasks: Perform spa treatments like massages and facials while ensuring a relaxing experience for guests.
- Company: Join The Felbridge Hotel Gatwick, a stylish hotel with a modern spa and leisure facilities.
- Benefits: Enjoy competitive pay, career growth, discounts on stays, food, and free meals on duty.
- Why this job: Work in a vibrant environment, enhance your skills, and make a positive impact on guests' wellbeing.
- Qualifications: Must have prior spa experience and an NVQ Level 3 or equivalent qualification.
- Other info: Weekend shifts only, with potential for extra hours based on demand.
The predicted salary is between 20000 - 28000 £ per year.
We have an exciting new vacancy for a Spa Therapist to work weekends at The Felbridge Hotel Gatwick. Our modern hotel features 116 stylish rooms, a fully equipped gym, and a relaxing leisure and spa area, complete with a heated indoor pool, sauna, and steam room. Conveniently located on the edge of East Grinstead along the A22, we are easily accessible from the M23 and M25 motorways, making us commutable from nearby towns such as Royal Tunbridge Wells, Crawley, and Horley.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Your duties will include:
- Perform a range of spa treatments, including massages, facials, and waxing, ensuring a hygienic and relaxing experience for guests.
- Demonstrating in-depth product knowledge to recommend services and treatments to guests.
- Drive retail sales by confidently recommending spa products tailored to each client's needs.
- Maintain accurate client records, tracking treatment history and feedback to enhance customer care.
- Keep the spa environment immaculate, ensuring treatment rooms and equipment are always clean, well-organised, and professionally presented.
- Monitor and replenish spa inventory to maintain optimal stock levels.
The ideal candidate:
To succeed in this role, it is essential to have prior experience in a spa environment, along with an NVQ Level 3 or equivalent professional qualification. To thrive in this role, you'll need strong communication and customer service skills, along with availability to work weekends. This role is limited to Saturdays and Sundays, with the possibility of additional hours depending on business needs.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Spa Therapist employer: Elite Venue Selection
Contact Detail:
Elite Venue Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at The Felbridge Hotel. Knowing their menu inside out will help you confidently discuss how your skills align with their offerings during any interviews.
✨Tip Number 2
Network with current or former employees of The Felbridge Hotel. They can provide valuable insights into the company culture and what the hiring managers are looking for, which can give you an edge in your application.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a client, as this role heavily relies on creating a relaxing and enjoyable experience for guests.
✨Tip Number 4
Be ready to discuss your availability and flexibility. Since the role requires weekend work, emphasising your willingness to adapt to the needs of the business can make you a more attractive candidate.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific duties and qualifications required for the Spa Therapist position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any prior experience in a spa environment, particularly focusing on treatments you have performed and customer service skills. Mention your NVQ Level 3 or equivalent qualification prominently.
Showcase Your Skills: Demonstrate your strong communication and customer service skills in your application. Provide examples of how you've successfully interacted with clients and contributed to a positive spa experience.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you are specifically interested in working at The Felbridge Hotel Gatwick.
How to prepare for a job interview at Elite Venue Selection
✨Showcase Your Skills
Be prepared to discuss your previous experience in a spa environment. Highlight specific treatments you excel at, such as massages or facials, and be ready to demonstrate your product knowledge.
✨Emphasise Customer Service
Strong communication and customer service skills are essential for this role. Prepare examples of how you've provided excellent service in the past and how you handle client feedback.
✨Dress Professionally
First impressions matter! Dress in smart, professional attire that reflects the spa's atmosphere. This shows that you take the interview seriously and understand the importance of presentation.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's services, team dynamics, and career development opportunities. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
