At a Glance
- Tasks: Join our team to ensure guest rooms are spotless and welcoming.
- Company: Basingstoke Country Hotel is a beautiful woodland retreat with 121 rooms.
- Benefits: Enjoy discounts on stays, food, and leisure club memberships, plus free meals on duty!
- Other info: Conveniently located near public transport and the M3 for easy access.
- Why this job: Be part of a friendly team in a vibrant hotel environment with career growth opportunities.
- Qualifications: No experience needed; we provide full training for enthusiastic candidates.
The predicted salary is between 20000 - 30000 £ per year.
We have an exciting new vacancy for a Room Attendant to join our team at Basingstoke Country Hotel. This woodland hotel features 121 rooms in attractive landscaped courtyards and is located just 5 miles outside of Basingstoke town centre. It is easily accessible by bus, with a bus stop located right in front of the hotel, and it's situated just off the M3 for those who prefer to drive.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Your duties will include:
- Ensuring bedrooms are cleaned ready for our guests in a timely manner
- Working as part of a team and assisting in various housekeeping tasks as required
- Reporting any maintenance repairs to the Head Housekeeper
- Assisting in maintaining order in the linen room
- Providing the highest standard of customer service
The successful candidate will join a busy team. Previous housekeeping experience is advantageous but not essential as full training will be given.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Room Attendant in Hampshire employer: Elite Venue Selection
The Grand Hotel Blackpool is an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. With opportunities for personal and professional growth, employees benefit from a supportive environment in a prime location, just steps away from the bustling town centre and stunning seaside views. Join us to be part of a dynamic team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Hampshire
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the layout and amenities can help you stand out during your interview, as it shows your genuine interest in the role and the establishment.
✨Tip Number 2
Highlight your teamwork skills. As a Room Attendant, you'll be working closely with others, so be prepared to discuss examples of how you've successfully collaborated in previous roles or experiences.
✨Tip Number 3
Demonstrate your customer service mindset. Be ready to share instances where you've gone above and beyond for customers, as this role requires a strong focus on providing excellent service to guests.
✨Tip Number 4
Prepare questions about the training process. Since full training is provided, showing curiosity about how you'll be supported in your new role can reflect positively on your eagerness to learn and grow within the team.
We think you need these skills to ace Room Attendant in Hampshire
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant skills and experiences that align with these duties.
Craft a Strong CV:Create a CV that showcases your previous experience in housekeeping or customer service, even if it's not directly related. Emphasise any teamwork, attention to detail, and customer service skills you possess.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Basingstoke Country Hotel and how you can contribute to their team, focusing on your ability to provide excellent customer service.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Elite Venue Selection
✨Research the Hotel
Before your interview, take some time to learn about Basingstoke Country Hotel. Familiarise yourself with its services, values, and the type of guests it attracts. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Highlight Teamwork Skills
As a Room Attendant, you'll be part of a busy team. Be prepared to discuss your experience working in teams, how you contribute to a positive atmosphere, and any examples of how you've supported colleagues in previous roles.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for a customer or guest. Share these stories during your interview to demonstrate your commitment to providing excellent service.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like for a Room Attendant. This shows your enthusiasm and helps you assess if the role is right for you.
