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- Tasks: Join us as a Receptionist, checking guests in and out while promoting our awesome dining options.
- Company: The Basingstoke Country Hotel is a stylish 100-bedroom hotel with a vibrant brasserie and event spaces.
- Benefits: Enjoy an attractive salary, career development, staff discounts, free meals, and up to 28 days holiday!
- Why this job: Be part of a dynamic team in a fun environment, making guests feel welcome and valued.
- Qualifications: We're looking for organized, punctual individuals with great communication and customer service skills.
- Other info: Knowledge of Opera is a plus; we are an equal opportunities employer.
The predicted salary is between 24000 - 33600 £ per year.
Location : Basingstoke, RG27 9JS, United Kingdom Address : Scures Hill We have an exciting new vacancy for bothFull and Part Time Receptionistto join our team at TheBasingstoke CountryHotel.The Basingstoke Country Hotel is a 100 bedroom-hotel that boasts a stylish Brasserie, offering casual dining and food for the whole family. The Hotel has 5 conference rooms catering for between 25 to 240 delegates providing for various events and wedding functions. Benefits include: An attractive salary Career development opportunities throughout the UK Significant staff discount rates when staying at one of our 60 hotels in the UK 50% discount off food and drink if staying at one of our hotels Friends and family hotel stay discounts Reduced membership at our Leisure clubs Free meals on duty (when applicable) Employee referral scheme Free Uniform (if applicable to your role) Up to 28 days holiday including bank holidays per annum. Auto enrolment pension scheme Your duties will include: Checking guests in and out Promoting food and beverage facilities. Providing information to guests on all hotel products and services. Be involved with taking payments, cash handling & balancing floats. Answering telephones and helping with guest queries The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous. We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances. AMRT1_UKCT
Receptionist employer: Elite Venue Selection
Contact Detail:
Elite Venue Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the hotel industry, especially the role of a receptionist. Understanding the daily operations and challenges faced in a hotel environment will help you stand out during the interview.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for guests. Role-play different scenarios with friends or family to build confidence in handling guest queries and complaints.
✨Tip Number 3
If you have experience with Opera or similar hotel management software, make sure to highlight that in your discussions. If not, consider taking a quick online course to familiarize yourself with the basics before the interview.
✨Tip Number 4
Show your enthusiasm for the hospitality industry! Research The Basingstoke Country Hotel and be ready to discuss what excites you about working there. This will demonstrate your genuine interest in the position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist position. Understand the key responsibilities and required skills, such as excellent communication and customer service abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any previous roles that involved guest interaction, cash handling, or administrative tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention specific experiences that demonstrate your organizational skills and ability to handle guest queries effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Elite Venue Selection
✨Showcase Your Customer Service Skills
As a receptionist, excellent communication and customer service skills are crucial. Be prepared to share examples of how you've successfully handled guest queries or resolved issues in the past.
✨Demonstrate Your Organisational Skills
Highlight your ability to stay organised and manage multiple tasks efficiently. You might want to discuss any experience you have with handling check-ins, payments, or balancing floats.
✨Familiarize Yourself with Hotel Operations
Research The Basingstoke Country Hotel and its services. Understanding the hotel’s offerings, such as dining options and conference facilities, will help you answer questions confidently and show your enthusiasm for the role.
✨Dress Professionally
First impressions matter! Make sure to dress well and present yourself neatly. This reflects your understanding of the hospitality industry and the importance of being well-presented as a receptionist.
