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- Tasks: Lead the night team, ensure guest satisfaction, and maintain hotel security.
- Company: Join Britannia Hotels at the Grand Hotel Blackpool, a prime location on the Promenade.
- Benefits: Enjoy competitive pay, career growth, discounts, free meals, and up to 28 days holiday.
- Why this job: Perfect for those seeking management experience in a vibrant hotel environment.
- Qualifications: Experience as a Night Supervisor or Receptionist; Opera cloud knowledge is a plus.
- Other info: We value diversity and require proof of right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
Location : Blackpool, FY1 2JQ, United Kingdom Address : North Promenade Britannia Hotels is searching for aNight Supervisor to join our team at the Grand Hotel Blackpool. Located on Blackpools famous Promenade, this central Blackpool hotel boasts 274 bedrooms as well as 11 flexible meeting rooms. Benefits include: An attractive salary Career development opportunities throughout the UK Significant staff discount rates when staying at one of our 60 hotels in the UK 50% discount off food and drink if staying at one of our hotels Friends and family hotel stay discounts Reduced membership at our Leisure clubs Free meals on duty (when applicable) Employee referral scheme Free Uniform (if applicable to your role) Up to 28 days holiday including bank holidays per annum. Auto enrolment pension scheme Your duties will include: Manage the nights team in the absence of the nights manager Ensure the team are aware of the business and events within the hotel Make sure that the public areas are cleaned, and any events are prepared Be responsible for regular security walks and floor checks Provide excellent customer service to our guests Ensure an accurate handover is provided for the next team on duty This position is suitable for an experienced Night Supervisor or Night Receptionist who is looking for a management position. The ideal candidate will have experience in Opera cloud, but this is not essential. We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances. AMRT1_UKCT
Night Supervisor employer: Elite Venue Selection
Contact Detail:
Elite Venue Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Familiarize yourself with the specific operations of a night supervisor role. Understanding the unique challenges and responsibilities that come with managing a night team will help you stand out during the interview.
✨Tip Number 2
Highlight your customer service skills. Since providing excellent service to guests is a key duty, think of examples from your past experiences where you went above and beyond for customers.
✨Tip Number 3
If you have experience with Opera cloud, make sure to mention it. Even though it's not essential, showcasing any relevant software knowledge can give you an edge over other candidates.
✨Tip Number 4
Prepare questions about the hotel and its events. Showing that you are proactive and interested in the hotel's operations will demonstrate your enthusiasm for the role and the company.
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Night Supervisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience as a Night Supervisor or Night Receptionist. Mention specific examples of how you've managed teams, provided excellent customer service, or handled security checks.
Showcase Your Skills: If you have experience with Opera cloud or similar systems, make sure to mention it. Highlight any other relevant skills that align with the job requirements, such as leadership, communication, and problem-solving abilities.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are interested in the Night Supervisor role at Britannia Hotels. Use this opportunity to express your passion for hospitality and your commitment to providing excellent service.
How to prepare for a job interview at Elite Venue Selection
✨Know the Hotel and Its Services
Before your interview, make sure to research the Grand Hotel Blackpool and its services. Familiarize yourself with the hotel's amenities, events, and any recent news. This will show your genuine interest in the position and help you answer questions more effectively.
✨Demonstrate Leadership Skills
As a Night Supervisor, you'll be managing a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Use specific examples to illustrate your ability to motivate and guide others.
✨Highlight Customer Service Experience
Customer service is key in the hospitality industry. Be ready to share examples of how you've provided excellent service in previous roles. Discuss any challenges you faced and how you resolved them to ensure guest satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential situations you might encounter as a Night Supervisor and how you would handle them. This will demonstrate your readiness for the role.
