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- Tasks: Lead hotel operations, ensuring top-notch service and maximising profitability.
- Company: Join the historic Sprowston Manor Hotel & Country Club in Norwich.
- Benefits: Attractive salary, career growth, staff discounts, free meals, and pension scheme.
- Why this job: Be part of a dynamic team in a stunning 16th-century manor.
- Qualifications: Experience in hotel operations with strong leadership and problem-solving skills.
- Other info: Equal opportunities employer with a focus on employee development.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting new vacancy for an Operations Manager to join our team at The Sprowston Manor Hotel & Country Club. Housed within a 16th-century English manor, this 126-bedroom hotel features an innovative on-site Golf Course, Health Club & Spa, as well as 2 Restaurants and Bar. The Sprowston Manor Hotel and Country Club boasts excellent location with access to convenient public transport links and just a short drive to Norwich city centre and Norwich airport.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Auto enrolment pension scheme
Your duties will include:
- Ensuring that each department delivers a consistently high standard of service enhancing the guests experience.
- Achieving business objectives and maximising the profitability of the site.
- Maintaining effective cost controls in all areas.
- Managing and working alongside all HODs to ensure the smooth running of the day-to-day operations.
- Working seamlessly with our busy sales team to support sales initiatives to maximise revenue.
The ideal candidate will be an Experienced Hotel Operations Manager with a strong background in overseeing daily hotel operations. They should possess a can-do attitude as well as excellent leadership, problem-solving, and organisational skills.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Hotel Operations Manager employer: Elite Venue Selection
Contact Detail:
Elite Venue Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at Sprowston Manor or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by researching the hotel’s history and values. Show us that you’re not just another candidate; you’re genuinely interested in being part of the Sprowston Manor family.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully managed teams or solved problems. We want to see how you can enhance our guests' experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Sprowston Manor.
We think you need these skills to ace Hotel Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hotel Operations Manager role. Highlight your experience in managing hotel operations and any relevant achievements that showcase your leadership skills. We want to see how you can enhance guest experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Sprowston Manor. Share your passion for hospitality and how your background aligns with our values and goals.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions to improve operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Elite Venue Selection
✨Know the Hotel Inside Out
Before your interview, make sure you research Sprowston Manor thoroughly. Familiarise yourself with its history, facilities, and services. This will not only show your genuine interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire and motivate staff at Sprowston Manor.
✨Understand Financial Management
Since maintaining effective cost controls is part of the role, brush up on your financial management skills. Be prepared to discuss how you've previously maximised profitability and managed budgets in hotel operations. Specific numbers or outcomes can really impress your interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's future plans, team dynamics, or challenges they face. This shows that you're not just interested in the position, but also in contributing to the hotel's success.