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- Tasks: Lead the hotel team, manage operations, and enhance guest experiences.
- Company: Join The Grand Blackpool Hotel, a vibrant hub on Blackpool's North Promenade.
- Benefits: Enjoy competitive salary, discounts, free meals, and up to 28 days holiday.
- Why this job: Be part of a dynamic team, drive innovation, and create memorable guest experiences.
- Qualifications: Experience as a hotel general manager with strong leadership and event management skills.
- Other info: Equal opportunities employer; evidence of right to work in the UK required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Blackpool, FY1 2JQ, United Kingdom
Address: North Promenade
We have an exciting new vacancy for a General Manager to join our team at The Grand Blackpool Hotel. Located on Blackpool's famous North Promenade, this central Blackpool hotel boasts 274 bedrooms and is just a short walk from Blackpool centre.
Benefits Include:
- An attractive salary.
- Career development opportunities throughout the UK.
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs.
- Free meals on duty (when applicable).
- Employee referral scheme.
- Free Uniform (if applicable to your role).
- Up to 28 days holiday including bank holidays per annum.
- Auto enrolment pension scheme.
Key responsibilities:
- Leading the hotel team by effectively managing the operations and sales team ensuring each department is supported and consistent in providing a high standard of service.
- Monitor and analyse key performance indicators (KPIs) to identify areas for operational improvement and revenue growth.
- Ensuring the hotel maintains compliance with industry standards and all health and safety requirements.
- Develop and implement strategies aimed at enhancing the guest experience while increasing revenue through innovative offerings and promotions.
The Ideal candidate will have:
- Significant experience as a hotel general manager.
- Exceptional leadership and interpersonal skills with the ability to lead, inspire and motivate a large team.
- A strong background in event management and managing venue spaces, with an ability to drive successful wedding and events as well as corporate bookings.
- A passion for providing excellent customer service ensuring each of our guests has a memorable stay.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Contact Detail:
Elite Venue Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the local area and the hotel’s unique offerings. Understanding Blackpool's attractions and how they can enhance guest experiences will show your commitment to the role and help you stand out.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in hotel management. Attend local events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that improved guest satisfaction or increased revenue. Being able to share concrete examples will demonstrate your capability and vision for the General Manager position.
✨Tip Number 4
Research the hotel’s current performance metrics and identify potential areas for improvement. Presenting your ideas on how to enhance operations or guest experiences during the interview can set you apart as a proactive candidate.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a hotel general manager. Focus on leadership roles, operational management, and any relevant achievements that demonstrate your ability to enhance guest experiences and drive revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've successfully led teams and improved service standards in previous roles, aligning your experience with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise key skills such as leadership, event management, and customer service. Use specific metrics or KPIs from your past roles to illustrate your impact and effectiveness in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Elite Venue Selection
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or motivated staff to achieve their best.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to hotel management. Be ready to discuss how you've used data to drive operational improvements and revenue growth in previous roles.
✨Demonstrate Customer Service Passion
The ideal candidate should have a strong passion for customer service. Think of specific instances where you went above and beyond to ensure guests had a memorable experience, and be prepared to share these stories.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responses to potential challenges you might face as a General Manager, such as handling a difficult guest or managing a busy event.
