At a Glance
- Tasks: Lead our front desk team and deliver exceptional customer service in a stunning hotel.
- Company: Join The Royal Court, the largest hotel in Coventry with beautiful landscaped gardens.
- Benefits: Enjoy competitive salary, career growth, staff discounts, and free meals on duty.
- Other info: Great opportunity for career development in a supportive environment.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 28103 - 34348 £ per year.
Royal Court Location : Coventry, CV7 8JG, United Kingdom Address : Tamworth Road, Keresley
We have an exciting new vacancy for a Front of House Manager to join our team at The Royal Court.
This stunning Grade II listed Country House hotel, boasting 211 rooms, is the largest hotel in Coventry.
Nestled on 11 acres of landscaped gardens, The Royal Court Hotel is conveniently located just 3 miles from Coventry City Centre and is easily accessible by public transportation.
Benefits include: An attractive salary Career development opportunities throughout the UK Significant staff discount rates when staying at one of our 60 hotels in the UK 50% discount off food and drink if staying at one of our hotels Friends and family hotel stay discounts Reduced membership at our Leisure clubs Free meals on duty (when applicable) Employee referral scheme Auto enrolment pension scheme Your duties will include: Running our busy reception desk in a professional manner with customer service at the forefront Managing and training the front office team Maximising revenue and minimising loss within the Department Ensuring all monies, floats and accounts are managed effectively Supporting other departments and being part of the Duty Manager Rota Operationally be involved with checking guests in and out The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills.
Knowledge of Opera would be advantageous.
We are an equal opportunities employer.
We require all employees to provide us with evidence of their right to work in the UK.
All data will be stored in accordance with our privacy policy found on our website.
Strictly no agencies.
No commissions or other charges will be paid in any circumstances.
TPBN1_UKCT
Front of House Manager employer: Elite Venue Selection
At Grand Hotel Gosforth Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located in the picturesque setting of High Gosforth Park, our employees enjoy competitive salaries, extensive career development opportunities across the UK, and generous staff discounts at our hotels, making it a rewarding place to grow your career while enjoying the benefits of working in a luxurious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Elite Venue Selection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Elite Venue Selection
Don't be shy about reaching out to Elite Venue Selection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Elite Venue Selection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Elite Venue Selection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
