At a Glance
- Tasks: Welcome guests, manage night audits, and ensure hotel security.
- Company: Join the Palace Hotel & Spa in the heart of Buxton.
- Benefits: Attractive salary, discounts on stays, meals, and career development.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a vibrant team and enhance your hospitality skills.
- Qualifications: Hospitality experience preferred; training provided for all.
The predicted salary is between 20000 - 25000 € per year.
We have an exciting new vacancy for a Night Auditor/Porter to join our team at The Palace Hotel in Buxton. This 186-bedroom hotel is ideally situated in the heart of Buxton town centre, directly opposite Buxton train station. Enjoy easy access to nearby towns and cities like Manchester, making it a convenient choice for commuting.
Benefits include:
- An attractive salary.
- Career development opportunities throughout the UK.
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs.
- Free meals on duty (when applicable).
- Employee referral scheme.
- Auto enrolment pension scheme.
Your duties will include:
- Welcoming any late arrivals and checking guests in and out.
- Running the night audit using Opera Cloud.
- Answering the telephone and addressing any enquiries.
- Looking after any guest requests.
- Conducting regular security walks and floor checks.
- Following all night shift procedures and any other duties as and when required.
- Completing the nights cleaning checklist ensuring public areas are kept clean.
- Setting and clearing event rooms as and when required.
The ideal candidate will have hospitality experience; a working knowledge of Opera Cloud would be an advantage, however, this is not essential as full training will be given. The Night Porter/Auditor plays a crucial role in ensuring the smooth operation of the hotel during the night shift. This position involves managing front desk responsibilities, performing financial reconciliations, and providing exceptional guest services. The ideal candidate will possess strong communication skills and a passion for delivering outstanding hospitality.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Night Porter/Auditor in Buxton employer: Elite Venue Selection
The Palace Hotel & Spa in Buxton is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With competitive salaries, generous staff discounts across our 60 hotels, and opportunities for career advancement throughout the UK, we ensure our team members feel valued and supported. Located in the heart of Buxton, just steps from the train station, our hotel provides a convenient and welcoming environment for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter/Auditor in Buxton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter/Auditor role.
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. Sometimes, employers want to have a quick chat to gauge your personality and fit for the team before the formal interview.
✨Tip Number 3
Show off your passion for hospitality! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to outstanding service, which is key for the Night Porter/Auditor position.
✨Tip Number 4
Prepare for those night shift scenarios! Think about potential challenges you might face during a night shift and how you'd handle them. Being able to discuss these situations shows you're ready for the responsibilities of the role.
We think you need these skills to ace Night Porter/Auditor in Buxton
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a moment to read through the job description carefully. We want to see that you understand what the Night Porter/Auditor role entails and how you can contribute to our team at The Palace Hotel.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality and any skills that match the job requirements. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:A cover letter is your chance to shine! Use it to express your passion for hospitality and why you’d be a great fit for our team. We appreciate a personal touch, so let your personality come through while keeping it professional.
Apply Through Our Website:When you’re ready to submit your application, make sure to do it through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Elite Venue Selection
✨Know the Hotel Inside Out
Before your interview, take some time to research the Palace Hotel & Spa. Familiarise yourself with its history, services, and location. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Highlight Your Hospitality Experience
Make sure to emphasise any previous experience you have in hospitality. Share specific examples of how you've provided excellent guest service or handled challenging situations. This will demonstrate your suitability for the Night Porter/Auditor role.
✨Prepare for Technical Questions
Since the role involves using Opera Cloud for night audits, be ready to discuss any relevant software experience you have. If you're unfamiliar with Opera, express your willingness to learn and adapt quickly. Showing enthusiasm for training can set you apart!
✨Showcase Your Communication Skills
As a Night Porter/Auditor, strong communication is key. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to engage with guests and colleagues alike.
