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- Tasks: Support daily operations at a busy reception desk and ensure excellent customer service.
- Company: Join The Felbridge Hotel Gatwick, a modern hotel with stylish amenities.
- Benefits: Attractive salary, career development, staff discounts, and free meals on duty.
- Other info: Great location with easy access from nearby towns and excellent career growth opportunities.
- Why this job: Be part of a vibrant team in a dynamic hospitality environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting new vacancy for a Reception Manager to join our team at The Felbridge Hotel Gatwick. Our modern hotel features 116 stylish rooms, a fully equipped gym, and a relaxing leisure and spa area, complete with a heated indoor pool, sauna, and steam room. Conveniently located on the edge of East Grinstead along the A22, we are easily accessible from the M23 and M25 motorways, making us commutable from nearby towns such as Royal Tunbridge Wells, Crawley, and Horley.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Auto enrolment pension scheme
Your duties will include:
Supporting the day-to-day running of a busy reception desk, ensuring excellent customer service.
Assistant Reception Manager employer: Elite Venue Selection
Contact Detail:
Elite Venue Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Felbridge Hotel or similar places. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your enthusiasm for the role shine through. We want to see how you’d fit into our team and contribute to the vibrant atmosphere at the hotel.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle busy reception times or difficult guests. We love candidates who can think on their feet and provide excellent customer service under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest vacancies and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Assistant Reception Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Reception Manager role. Highlight any relevant experience in hospitality or customer service, as we love to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working at The Felbridge Hotel and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Personality: We’re not just looking for qualifications; we want to know who you are! Let your personality come through in your application. Share a bit about yourself and what excites you about the hospitality industry.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups!
How to prepare for a job interview at Elite Venue Selection
✨Know the Hotel Inside Out
Before your interview, take some time to research The Felbridge Hotel. Familiarise yourself with its facilities, services, and unique selling points. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As an Assistant Reception Manager, you'll be at the forefront of guest interactions. Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond for guests.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the position and aligns with the hotel's standards.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the hotel’s culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team.