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For Companies At a Glance
- Tasks: Be the friendly face of our firm, managing calls and welcoming visitors.
- Company: Join a 150-year-old commercial firm in Liverpool, known for quality legal advice.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Perfect for organized individuals who thrive in a dynamic office setting.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Experience in a similar role is preferred but not mandatory.
The predicted salary is between 24000 - 36000 £ per year.
They are a commercial firm with offices in the Liverpool City Centre and in Heswall on the Wirral. With a history of providing legal services for 150 years, they are large enough to be able to offer an exceptionally high-quality of legal advice, whilst being small enough to maintain a personalised and caring approach to all our clients.
About the role
This role is full time and office based. They are looking for someone who can display a professional and welcoming demeanour as they will be the first point of contact for telephone callers and visitors alike. As this is a dual role, it would suit someone with good organisational skills and who is able to prioritise tasks.
Duties
The role involves welcoming and assisting visitors into the office, managing inbound phone calls and appointments and performing office administrative tasks, as well as maintaining a tidy and welcoming reception area.
You will also provide secretarial and administrative Private Client support to a Partner and other fee earners as required. This will include drafting of documents, liaising with other parties and the production of correspondence predominantly via audio transcription and other administrative functions.
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Excellent telephone and reception (front of house) skills
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Secretarial and administrative skills with strong organisational abilities
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Professional and effective communication and interpersonal skills
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Customer service experience and a professional, friendly and welcoming demeanour
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Attention to detail and an ability to prioritise tasks
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Proficiency in Microsoft Office Suite
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Proficiency in Proclaim case management and Bighand Audio – an advantage
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Previous experience in a similar role or roles is preferred (reception/private client secretarial
Legal Secretary employer: Elite Touch Group
Contact Detail:
Elite Touch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Secretary
✨Tip Number 1
Make sure to showcase your excellent telephone and reception skills during the interview. Practice common scenarios you might encounter as the first point of contact, so you can demonstrate your professionalism and welcoming demeanor.
✨Tip Number 2
Highlight your organizational abilities by preparing examples of how you've successfully managed multiple tasks in previous roles. This will show that you can prioritize effectively in a busy office environment.
✨Tip Number 3
Familiarize yourself with Proclaim case management and Bighand Audio if you haven't already. Even if you don't have direct experience, showing a willingness to learn these tools can set you apart from other candidates.
✨Tip Number 4
Demonstrate your customer service experience by sharing specific examples of how you've handled challenging situations with clients or visitors. This will illustrate your ability to maintain a friendly and professional demeanor under pressure.
We think you need these skills to ace Legal Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in secretarial and administrative roles. Emphasize your organizational skills, customer service experience, and proficiency in Microsoft Office Suite.
Craft a Strong Cover Letter: Write a cover letter that showcases your professional demeanor and communication skills. Mention specific examples of how you've successfully managed reception duties or provided administrative support in previous roles.
Highlight Relevant Skills: In your application, clearly outline your attention to detail, ability to prioritize tasks, and any experience with Proclaim case management and Bighand Audio. These are key skills for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Elite Touch Group
✨Showcase Your Professional Demeanor
As the first point of contact, it's crucial to display a professional and welcoming demeanor. Practice your greeting and body language to ensure you come across as friendly and approachable.
✨Demonstrate Organizational Skills
Prepare examples from your past experiences that highlight your organizational skills. Discuss how you prioritize tasks and manage multiple responsibilities effectively.
✨Highlight Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've successfully handled phone calls and interacted with clients or visitors in previous positions.
✨Familiarize Yourself with Relevant Software
If you have experience with Microsoft Office Suite, Proclaim case management, or Bighand Audio, be sure to mention it. If not, consider brushing up on these tools to show your willingness to learn.
