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- Tasks: Lead the vision and execution of back-office systems, including Salesforce and payment gateways.
- Company: Join a dynamic IT services firm focused on innovative back-office solutions.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, car allowance, and healthcare perks.
- Why this job: Shape the future of back-office automation while collaborating with top industry leaders.
- Qualifications: 10+ years in product leadership, expertise in Salesforce, and strong commercial acumen required.
- Other info: Fluency in German, French, or Spanish is a plus; work from Manchester or Leeds.
The predicted salary is between 80000 - 85000 £ per year.
Our client is seeking a Head of Product with a strong background in Salesforce.
Scope of Role: As Head of Product for Back Office Services, you’ll own the strategic vision and execution of all back-office systems, including Salesforce Financial Services Cloud, payment gateways (e.g., Stripe), ERP integrations, and compliance automation. You’ll lead a team of Product Managers to streamline invoicing, billing, tax, and customer onboarding processes, ensuring our marketplace operates with precision at scale. This role demands a rare blend of operational rigor, technical depth, and leadership excellence to turn back-office complexity into competitive advantage.
Key Responsibilities:
- Strategic Leadership: Define the product vision for back-office services, aligning with our pan-European growth and compliance goals. Own the roadmap for:
- Salesforce Financial Services Cloud: Invoicing, billing, and payment reconciliation.
- Payment Ecosystems: Stripe, Adyen, and regional gateways.
- Compliance Automation: GDPR, PSD2, tax reporting, and audit trails.
- ERP Integrations: SAP, Oracle, and legacy system modernisation.
- Finance & Payments: Reducing invoice cycle times, automating cross-border tax/duty calculations.
- Compliance & Risk: Embedding real-time fraud detection, KYC workflows, and audit readiness.
- Customer Operations: Salesforce-driven onboarding, SLA tracking, and dispute resolution.
- Prioritise AI/ML opportunities (e.g., predictive cash flow analytics, AI-driven invoice matching).
Skills, Knowledge, and Experience:
- 10+ years in Product Leadership, with 5+ years focused on back-office/financial systems (B2B SaaS, fintech, or marketplace platforms).
- Expertise in Salesforce Financial Services Cloud, ERP systems (SAP/Oracle), and payment gateways (Stripe, Adyen).
- Proven track record scaling back-office solutions across multiple markets, with deep knowledge of EU regulations (PSD2, VAT, AML).
- Technical fluency: API integrations, data security (PCI DSS), and AI/ML applications in finance.
- Strong commercial acumen: Experience reducing operational costs or monetising back-office tools.
- MBA or advanced degree in Finance, Computer Science, or related field.
- Experience in automotive, logistics, or cross-border commerce.
- Certifications: Salesforce Financial Services, Agile/SAFe, or Six Sigma.
- Fluency in German, French, or Spanish.
This role offers a salary of £80-85k negotiable, plus a bonus of up to 30% and a car allowance of up to £10k, along with usual benefits such as healthcare and pension matched to 5%. Hybrid working, 1 to 2 days a week onsite, in either Manchester or Leeds.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Head of Product - Back Office (Salesforce) employer: Elite Talent Solutions US
Contact Detail:
Elite Talent Solutions US Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product - Back Office (Salesforce)
✨Tip Number 1
Familiarise yourself with Salesforce Financial Services Cloud and its functionalities. Understanding how to leverage this platform will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the fintech and B2B SaaS sectors, especially those who have experience with back-office systems. Engaging in conversations can provide insights into industry trends and may even lead to referrals.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully led product teams or projects. Highlighting your ability to manage cross-functional collaboration will resonate well with our expectations for this role.
✨Tip Number 4
Stay updated on EU regulations related to financial services, such as PSD2 and GDPR. Being knowledgeable about compliance will set you apart as a candidate who understands the complexities of back-office operations.
We think you need these skills to ace Head of Product - Back Office (Salesforce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in product leadership, particularly in back-office and financial systems. Emphasise your expertise with Salesforce Financial Services Cloud and any relevant ERP systems.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your vision for back-office services and how your background aligns with the company's goals. Mention specific achievements that demonstrate your ability to lead teams and drive innovation.
Showcase Relevant Skills: Highlight your technical fluency in API integrations, data security, and AI/ML applications in finance. Make sure to mention any certifications you hold, such as Salesforce Financial Services or Agile/SAFe.
Demonstrate Stakeholder Engagement: Provide examples of how you've successfully engaged with stakeholders at various levels, particularly in C-suite environments. Discuss your experience in co-designing solutions with enterprise clients to showcase your collaborative approach.
How to prepare for a job interview at Elite Talent Solutions US
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce Financial Services Cloud during the interview. Be prepared to discuss specific projects where you've successfully implemented or optimised Salesforce solutions, as this will demonstrate your technical depth and operational rigor.
✨Demonstrate Strategic Vision
Articulate your strategic vision for back-office services clearly. Discuss how you would align product roadmaps with compliance goals and marketplace growth, showcasing your ability to think long-term and lead a team effectively.
✨Prepare for Cross-Functional Collaboration
Expect questions about how you would collaborate with engineering, legal, and other departments. Share examples of past experiences where you successfully partnered with cross-functional teams to drive innovation and efficiency in back-office operations.
✨Highlight Your Leadership Skills
As a Head of Product, your leadership style is crucial. Be ready to discuss how you have led teams in the past, particularly in high-pressure environments. Emphasise your ability to mentor Product Managers and foster a culture of innovation and accountability.
