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For Companies At a Glance
- Tasks: Support Account Executives and deliver top-notch service to clients in commercial insurance.
- Company: Renowned insurance broker with a passion for personal service and professional growth.
- Benefits: Competitive salary up to £45K, flexible working, and a supportive team environment.
- Why this job: Join during an exciting growth phase and make a real impact in the insurance industry.
- Qualifications: Experience in commercial insurance, excellent admin skills, and a passion for customer service.
- Other info: Fun workplace culture with great career advancement opportunities.
The predicted salary is between 36000 - 54000 £ per year.
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. Due to continued growth, they are seeking a Commercial Account Handler to join the organisation, based in the Stoke-on-Trent area. This is a full-time permanent post, attracting a competitive salary of up to £45K per annum, dependent on experience and qualifications. This is an office based role 3 days a week with 2 days working from home.
The Role
- The purpose of the role is to provide dedicated support to a team of Account Executives and deliver a quality service to new and existing customers.
- The main duties include:
- Provide appropriate advice on suitable policies and risk management
- Processing of and negotiating with clients and underwriters on new business and renewals
- Issuing of relevant documentation, ensuring it is accurate and compliant
- Assisting in the handling of claims
- Supporting the Account Executives
- Providing exceptional service to customers and building strong, long-term relationships
The successful candidate must have:
- Experience in dealing with commercial insurance business
- Excellent administrative skills and background
- Knowledge of commercial products and the insurance market
- Ideally proficient in the use of Acturis
- Excellent customer service skills
- Proven track record of retention
- Passion for customer services and professionalism
- Excellent communication skills
- Knowledge of FCA, DPA etc.
In return you can expect a welcoming, supportive team, fun working environment, competitive package and future career opportunities.
Commercial Account Handler in Stoke-on-Trent employer: Elite Staffing Solutions
Contact Detail:
Elite Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at our client. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their approach to customer service and be ready to share how your experience aligns with their values. We want to see your passion shine through!
✨Tip Number 3
Practice your pitch! Be clear about your experience in commercial insurance and how you can contribute to the team. We love candidates who can articulate their skills confidently and show enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and shows your genuine interest in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Commercial Account Handler in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in commercial insurance and any relevant achievements to show us you're the right fit for the role.
Craft a Personal Cover Letter: Use your cover letter to express your passion for customer service and professionalism. Share specific examples of how you've built strong relationships with clients in the past, as this is key for us at StudySmarter.
Showcase Your Skills: Don’t forget to mention your administrative skills and familiarity with tools like Acturis. We want to see how you can support our Account Executives effectively, so make those skills shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Elite Staffing Solutions
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance products and the market. Be ready to discuss specific policies and risk management strategies, as this will show your expertise and passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Think about situations where you built strong relationships with clients or resolved issues effectively, as this aligns perfectly with what the company values.
✨Familiarise Yourself with Compliance
Since knowledge of FCA and DPA regulations is crucial, take some time to review these areas. Being able to discuss compliance confidently will demonstrate your professionalism and understanding of the industry's standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's development plans and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture is the right fit for you.
