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For Companies At a Glance
- Tasks: Join our team to manage personal insurance accounts and provide top-notch customer service.
- Company: We're an independent broker dedicated to exceptional service and customer satisfaction.
- Benefits: Enjoy a hybrid work model, competitive salary, and free parking on-site.
- Why this job: Be part of a friendly culture that values professional growth and teamwork.
- Qualifications: Experience in personal lines insurance and strong communication skills are essential.
- Other info: This is a full-time, permanent role with opportunities for career advancement.
Our client is an independent broker offering both commercial and personal insurance solutions to customers. They pride themselves on the service they offer and are very customer focused. They have a friendly and supportive culture and offer professional development and training.
We are ideally looking for a Personal Lines Account Handler to join the Personal Lines team based in the local office in Newark. This is a full time, permanent post with a competitive salary of up to £28,000– dependent on experience. Please note this role is hybrid with 3 days in the office and two days at home but there is free parking available on site.
The successful candidate will be responsible for providing advice and managing the service delivery to existing Personal Insurance customers both in person and over the phone. They will also maintain retention of renewals to achieve company income targets and provide support to clients in all aspects, in accordance with company procedures and regulatory requirements.
The successful candidate must have:
- Previous experience within Personal Lines insurance or similar
- Acturis experience
- Knowledge of personal lines products and the insurance market
- The ability to work under pressure
- Excellent administrative skills and background
- Passion for customer services and professionalism
- Excellent communication skills
- Self-motivation
- The ability to work as part of a team
- Organisational skills
In return you can expect a competitive package, full investment in your professional development and future career opportunities.
Personal Lines Account Handler employer: Elite Staffing Solutions
Contact Detail:
Elite Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Lines Account Handler
✨Tip Number 1
Familiarise yourself with the specific personal lines insurance products that the company offers. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who have experience with Acturis. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle customer service scenarios. Highlight your ability to work under pressure and maintain professionalism, as these are key traits for this position.
✨Tip Number 4
Research the company culture and values. Being able to articulate how your personal values align with theirs during the interview can set you apart from other candidates.
We think you need these skills to ace Personal Lines Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in personal lines insurance. Emphasise any roles where you've provided customer service or managed client relationships, as these are key for the Personal Lines Account Handler position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and professionalism. Mention specific examples of how you've successfully handled client accounts or resolved issues in previous roles to demonstrate your suitability for the job.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as your knowledge of personal lines products, experience with Acturis, and your ability to work under pressure. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the insurance industry.
How to prepare for a job interview at Elite Staffing Solutions
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your passion for helping clients and maintaining strong relationships.
✨Demonstrate Your Knowledge of Personal Lines Insurance
Brush up on your understanding of personal lines products and the insurance market. Be ready to discuss current trends or challenges in the industry, as this will show your enthusiasm and commitment to the field.
✨Familiarise Yourself with Acturis
As Acturis experience is a requirement, make sure you understand how this software works. If you have prior experience, be ready to discuss how you've used it effectively in your previous roles.
✨Prepare for Teamwork Questions
Given the importance of teamwork in this role, think of examples that demonstrate your ability to collaborate effectively with colleagues. Be ready to explain how you contribute to a positive team environment and support your peers.
