At a Glance
- Tasks: Lead a dynamic retail team and create exceptional customer experiences.
- Company: Join a prestigious luxury brand with award-winning shops.
- Benefits: Earn up to £34,000 plus generous benefits and career development.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: 3+ years in retail management and a passion for service.
The predicted salary is between 28800 - 35200 £ per year.
We are looking for an experienced senior retail professional to join a prestigious organisation based in the Midhurst area as an Assistant Manager. This is an exciting opportunity to become part of the team working on-site within one of their award-winning retail shops. You will be passionate about delivering an exceptional customer experience and maintaining the outstanding standards associated with a luxury brand. The role offers a salary of up to £34,000, alongside a generous suite of benefits and excellent opportunities to develop your career. This is a full-time, hands-on role, with flexibility to work weekends and occasional evenings as required. You will be a visible presence on the shop floor, leading from the front and acting as a true brand ambassador, representing the organisation and its values while championing an outstanding service culture. Working directly within the award-winning retail environment, you will play a key role in leading and developing the shop team, ensuring consistently high standards across the customer experience, shop floor presentation and day-to-day operation.
Key Responsibilities
- Lead, motivate and support the shop team, creating a positive and engaging working environment
- Act as a brand ambassador, representing the organisation and delivering its values through every customer interaction
- Drive an exceptional service culture and ensure consistently outstanding customer experiences
- Be hands-on and visible on the shop floor, leading by example and supporting the team where required
- Support, coach and develop team members to achieve high standards of performance and service
- Maintain excellent shop floor presentation and standards
- Oversee visual merchandising, ensuring the environment reflects the quality and luxury of the brand
- Support staff rotas and ensure appropriate team coverage
- Assist with purchasing, stock management and supplier requirements
- Support the management of costs and commercial performance
- Help ensure the smooth and efficient running of operations
- Work collaboratively with the wider management team to continuously improve service, standards and team performance
The Successful Candidate Will Have
- 3+ years' experience in a similar management position, such as Assistant Manager, Deputy Manager or another senior retail leadership role
- Proven experience leading, motivating and supporting a team
- A hands-on approach and willingness to get involved across the shop floor
- A positive, proactive and agile approach, with the ability to adapt to changing priorities
- Excellent attention to detail and strong organisational skills
- Confidence and personality to engage with customers
- A genuine passion for people, retail and service
- High personal standards and pride in maintaining an exceptional environment and customer experience
Assistant Manager (Retail) in Midhurst employer: Elite Staffing Solutions
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