At a Glance
- Tasks: Lead a team in delivering top-notch commercial insurance services and support their growth.
- Company: Established independent insurance brokerage with a customer-first approach.
- Benefits: Competitive salary, 4-day work week, generous holidays, and professional development.
- Other info: Join a dynamic team with opportunities for career advancement and regular social events.
- Why this job: Step into a leadership role and make a real impact in the insurance industry.
- Qualifications: Experience in commercial insurance and Cert CII qualification required.
We are working with an established independent commercial insurance brokerage with decades of combined industry experience, supporting businesses and professional firms with tailored protection across a wide range of risks. Known for designing bespoke insurance programmes that strengthen coverage while keeping costs competitive, they take a customer‑first approach backed by recognised professional standards and ongoing industry development. With access to a broad panel of insurers, they’re able to place business flexibly and objectively, ensuring each client receives solutions aligned to their needs rather than a one‑size‑fits‑all product.
Due to continued growth, we are seeking an Insurance Team Leader or an experienced commercial insurance professional looking to step into a leadership role to join the team based in the Liverpool area. This is a full‑time, permanent post with a salary between £40,000 - £50,000 DOE. The successful candidate will be responsible for managing a small team of commercial handlers in the office, ensuring workloads are balanced, service standards are met, and the team is motivated and supported. You will oversee the delivery of high‑quality service to Commercial Insurance customers, stepping in on complex or escalated cases where required.
The role core duties include processing new business, renewals, mid‑term adjustments and responding to general queries, while ensuring all activity meets regulatory, compliance and documentation standards. Alongside day‑to‑day technical work, you will provide coaching, mentoring and performance feedback, support training and development (including apprenticeships), manage holiday requests and return‑to‑work processes, and help drive continuous improvement across systems, workflows and operational processes. Maintaining strong relationships with insurers, supporting retention and new business targets, and contributing to wider commercial objectives are also key parts of the role.
The successful candidate must have:
- Experience in dealing with Commercial Insurance business
- Cert CII qualification (minimum)
- Excellent administrative skills and background
- Knowledge of commercial products and the insurance market
- Excellent customer service skills
- Proven track record of retention
- Passion for customer service and professionalism
- Excellent communication skills
In return, you can expect a competitive package, full investment in your professional development, future career opportunities, and a range of benefits including a 4‑day working week, generous holiday allowance, Christmas shutdown arrangements, pension scheme and regular social events.
Insurance Team Leader in Liverpool employer: Elite Staffing Solutions
Join a dynamic and highly regarded accountancy firm in Devon, where you will kickstart your career as a Graduate Accountant in a supportive and people-focused environment. With a strong emphasis on professional growth, hybrid working arrangements, and a culture that values collaboration and individual contributions, this role offers an excellent opportunity to gain hands-on experience while receiving ongoing training and support towards your professional qualifications. Be part of a team that is committed to delivering high-quality service and fostering your development in the accounting field.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Team Leader in Liverpool
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Elite Staffing Solutions). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Elite Staffing Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Team Leader in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Elite Staffing Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Elite Staffing Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Elite Staffing Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Elite Staffing Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Elite Staffing Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Elite Staffing Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
