At a Glance
- Tasks: Handle insurance claims and provide exceptional support to customers.
- Company: Leading national insurance broker with a professional and supportive team.
- Benefits: Hybrid working, competitive salary, professional qualifications support, and pension.
- Other info: Great opportunity for career growth and professional development.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Experience in insurance claims and strong customer service skills required.
The predicted salary is between 25000 - 30000 £ per year.
My client is a highly reputable, leading national insurance broker with offices across the UK and are looking to expand their team further. They are seeking a Claims Handler to join their buoyant and professional team on a full time, permanent basis. The salary is dependent on qualifications and experience and there is hybrid working. Benefits include full support in obtaining professional qualifications and pension.
Main duties include:
- Notify insurers of new claims
- Provide exceptional support to customers ensuring a high level of service
- Input new claims onto the system
- Continuously update claims records on the system
- Maintain comprehensive diary system to monitor claims progress
- Ensure all actions are clearly recorded in the file notes
- Deal with correspondence quickly to avoid any delay in settlement of a claim
- Ensure full settlement details are received before bringing files to a close
- Deal with repudiated claims and understanding why they have been repudiated
The successful candidate must have:
- Experience with insurance claims (preferably commercial)
- Excellent customer service skills
- Excellent administration skills
- Good interpersonal and communication skills
- Ability to manage personal workload and meet deadlines
- Ability to work closely and flexibly with other team members
- Ability to follow clear instructions to carry out given tasks
- Demonstrate a high level of professionalism, integrity and commitment
- Ownership of own continuing professional development
- Knowledge of Microsoft Word and Excel
This would suit an individual who has dealt with complex customer service matters in a previous role.
Claims Handler in Hounslow employer: Elite Staffing Solutions
Join a dynamic and highly regarded accountancy firm in Devon, where you will kickstart your career as a Graduate Accountant in a supportive and people-focused environment. With a strong emphasis on professional growth, hybrid working arrangements, and a culture that values collaboration and individual contributions, this role offers an excellent opportunity to gain hands-on experience while receiving ongoing training and support towards your professional qualifications. Be part of a team that is committed to delivering high-quality service and fostering your development in the accounting field.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Hounslow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Elite Staffing Solutions). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Elite Staffing Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler in Hounslow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Elite Staffing Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Elite Staffing Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Elite Staffing Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Elite Staffing Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Elite Staffing Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Elite Staffing Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
