Director of Operations

This is genuinely a once-in-a-lifetime opportunity. Opportunities like this simply don't come around often. We're partnering with an exceptionally successful international care provider that has built an outstanding reputation within the US healthcare market. Following years of success overseas, they are now making a significant long-term investment into the UK care sector, and they are at the very beginning of what promises to be an exciting journey. This isn't another start-up with ambitious plans but limited resources. This is a business with substantial financial backing, an experienced executive team, and a genuine commitment to delivering exceptional care. They are looking to build something that will stand the test of time, creating services that improve lives whilst becoming one of the UK's leading elderly care providers. The foundations are being laid now, and they are searching for the individual who wants to help build that future.

As Director of Operations, you won't simply be inheriting a portfolio. You'll be instrumental in creating it. Initially, you'll act as the organisation's Nominated Individual, providing operational leadership across the business whilst helping shape its growth strategy, mobilisation plans and future expansion. Working closely with the executive leadership team, you'll influence everything from operational excellence and quality standards through to acquisitions, new developments and strategic partnerships. This is a role for someone who wants to leave a legacy, not simply maintain someone else's. As the organisation grows, so will your influence, your team and your opportunity to shape one of the UK's most exciting care providers.

Key Responsibilities

• Act as the Nominated Individual for the organisation.
• Provide strategic operational leadership across all services.
• Lead the mobilisation of new elderly care services.
• Develop systems, governance and operational frameworks that support sustainable growth.
• Build a culture centred around exceptional care, quality and continuous improvement.
• Work closely with regulators, commissioners and stakeholders to ensure outstanding standards.
• Develop strong relationships with Integrated Care Boards (ICBs), Local Authorities, NHS partners and commissioners.
• Support the business in identifying and developing new opportunities across the UK.
• Mentor and develop senior operational leaders as the organisation expands.
• Ensure compliance, quality and commercial performance remain at the heart of every decision.

About You

We're looking for an accomplished senior leader who combines commercial awareness with an unwavering passion for delivering exceptional care. You'll bring:

• Significant senior operational leadership experience within the elderly care sector.
• Previous experience operating at Director of Operations level or equivalent.
• Experience acting as, or being eligible to become, a Nominated Individual.
• A strong understanding of CQC regulations, governance and quality frameworks.
• A proven track record of growing, developing or transforming care services.
• Ideally, experience developing complex care or high-acuity elderly care services.
• Strong relationships with ICBs, Local Authorities, commissioners and key healthcare stakeholders.
• Experience leading large teams through periods of growth and change.
• Outstanding leadership, communication and stakeholder management skills.
• The ambition to build something truly special from the ground up.

Why This Role?

This is far more than another Director of Operations position. It's an opportunity to join a provider at the very beginning of its UK journey, with the financial backing, ambition and long-term vision to become one of the country's leading care organisations. You'll have the rare opportunity to influence strategy, shape culture, recruit your own leadership team and build services that genuinely make a difference. If you've ever wanted to look back in five or ten years' time and say 'I helped build that,' this could be the opportunity you've been waiting for.

Package

• Salary up to £130,000 (DOE)
• Executive benefits package
• Significant opportunity for career progression as the organisation expands
• The chance to help shape one of the UK's most exciting new care providers from day one

Confidential enquiries are welcomed. If you're an ambitious operational leader looking for an opportunity that could define the next chapter of your career, we'd love to hear from you.