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- Tasks: Be the go-to person for French customers needing help with tech products.
- Company: Join a friendly office in Swindon that values language skills.
- Benefits: Enjoy no weekends, weekly pay, and remote work options after probation.
- Why this job: Perfect for those who love helping others and want to use their French skills.
- Qualifications: Fluency in French and English, plus good communication and IT skills required.
- Other info: Full training provided; potential for a permanent position.
The predicted salary is between 19000 - 27000 £ per year.
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team.
Office based daily to start but will be allowed to work hybrid in due course. This is a Temporary to Permanent role. Immediate Start for the right candidate, £12.24 per hour. Initially paid weekly and then, when you become a permanent member of the team y…
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French Speaking Customer Service Advisor employer: Elite Recruitment Solutions Maidenhead
Contact Detail:
Elite Recruitment Solutions Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service Advisor
✨Tip Number 1
Make sure to brush up on your customer service skills, especially in handling inquiries and complaints. Being able to demonstrate your ability to communicate effectively with customers in both French and English will set you apart.
✨Tip Number 2
Familiarize yourself with common technical issues related to PCs, laptops, and other devices. This knowledge will help you provide better support to customers and show that you're proactive about understanding the products you'll be assisting with.
✨Tip Number 3
Practice your verbal communication skills in both French and English. You might want to role-play customer interactions with a friend to build confidence and fluency in responding to various scenarios.
✨Tip Number 4
Research the company culture and values of StudySmarter. Understanding what we stand for can help you align your responses during any interviews and show that you're a great fit for our team.
We think you need these skills to ace French Speaking Customer Service Advisor
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in both French and English in your CV and cover letter. Provide specific examples of how you've used these language skills in previous roles.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are relevant to the Customer Service Advisor role. Focus on your communication skills and any experience you have in customer service or technical support.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in this position and how your background makes you a great fit. Mention your enthusiasm for working with French customers and your ability to resolve issues effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Elite Recruitment Solutions Maidenhead
✨Showcase Your Language Skills
Since the role requires fluency in both French and English, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in both languages to show your proficiency.
✨Highlight Your Communication Skills
Excellent communication is key for this position. Think of examples from your past experiences where you effectively communicated with customers, resolved issues, or escalated problems. Be ready to discuss these situations.
✨Familiarize Yourself with Common IT Products
As you'll be assisting customers with various tech products, it’s beneficial to have a basic understanding of PCs, laptops, tablets, and TVs. Research common issues users face with these devices so you can speak knowledgeably about them.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the company culture, training process, and the specifics of the role. This shows that you are engaged and serious about the opportunity.
