At a Glance
- Tasks: Provide technical support to customers and diagnose equipment issues over the phone.
- Company: Growing business in Birmingham with a supportive work environment.
- Benefits: Competitive salary, excellent benefits, and a company vehicle for site visits.
- Other info: Join a dynamic team and make a real difference in customer service.
- Why this job: Utilise your engineering skills while enjoying an office-based role with career growth.
- Qualifications: Experience as a Technical Catering Engineer and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Technical Catering Engineer (Office Based) Birmingham Competitive Salary + Excellent Benefits Elite Personnel are recruiting on behalf of a growing and successful business based in Birmingham for an experienced Technical Catering Engineer to join their expanding team.
This is a fantastic opportunity for a qualified engineer who is looking to move into a predominantly office-based role whilst still utilising their technical expertise.
Working within a supportive and professional environment, you will be the first point of contact for customers experiencing equipment breakdowns or service issues.
The Role As a Technical Catering Engineer, you will provide telephone-based technical support to customers, helping to diagnose faults and resolve issues remotely wherever possible.
Where a repair cannot be completed over the phone, you will arrange for an engineer to attend site.
The role is mainly office based; however, there may be occasional visits to customer sites when additional support is required.
A company vehicle will be provided for any site visits.
Key Responsibilities Taking inbound calls from customers experiencing equipment faults or breakdowns.
Diagnosing technical issues over the telephone.
Guiding customers through troubleshooting procedures to resolve faults remotely.
Determining when an engineer visit is requ...
Technical Catering Engineer Office Based employer: Elite Personnel
Join a dynamic and supportive team in Birmingham as a Technical Catering Engineer, where your expertise will be valued and your growth encouraged. With a competitive salary and excellent benefits, this office-based role offers a perfect blend of technical challenge and customer interaction, all within a professional environment that prioritises employee development. Enjoy the unique advantage of working for a growing business that fosters a collaborative culture and provides opportunities for career advancement.
